Chantae ValentineCV
Open to opportunities

Chantae Valentine

@chantaevalentine

Empathetic customer service representative with a background in psychology.

Jamaica

What I'm looking for

I seek a role that fosters professional growth and values empathy and service excellence.

I am a dedicated customer service representative with a strong foundation in psychology, holding a Bachelor's degree in Applied Psychology. My experience spans various roles, including technical support and e-commerce assistance, where I have honed my skills in problem-solving and communication. I thrive in environments that require empathy and active listening, allowing me to connect with customers and address their needs effectively.

Throughout my career, I have demonstrated my ability to manage time efficiently and prioritize tasks, ensuring that I provide exceptional service. My role as a practicum counselor at Camperdown High School allowed me to engage with students facing mental health challenges, further enhancing my understanding of psychological matters. I am passionate about using my skills to contribute positively to any organization I am a part of.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of the Commonwealth Caribbean logoUC

University of the Commonwealth Caribbean

Bachelor of Science, Applied Psychology

2019 - 2024

Grade: Cum Laude

Pursued a Bachelor of Science in Applied Psychology, focusing on mental health and wellness. Graduated Cum Laude, demonstrating exceptional academic performance.

CS

Camperdown High School

Associate's Degree, Sociology

2017 - 2019

Completed an Associate's Degree, gaining foundational knowledge in various subjects and preparing for further studies in psychology.

TS

The Queen’s School

High School Diploma, General Education

2012 - 2017

Achieved a High School Diploma with a focus on a diverse curriculum, including subjects such as Information Technology, Mathematics, and Caribbean History.

Tech stack

Software and tools used professionally

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Chantae Valentine - Client Support Specialist/ Case Advocate - Krause and Kinsman Lawfirm | Himalayas