Open to opportunities

Rekha Akter

@rekhaakter

Message

Detail-oriented administrative assistant with strong communication skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth in healthcare administration.

I am an experienced administrative assistant currently working at DaVita Fair Oaks, where I excel in managing schedules, coordinating transportation, and ensuring effective communication within the office. My role as a Modality Choice Lead has allowed me to develop strong organizational skills while maintaining a high standard of professionalism and confidentiality.

Previously, I worked as a Patient Care Technician, where I provided high-quality dialysis treatment and managed patient data. My diverse experience includes roles in management and customer service, where I honed my ability to coach teams and meet sales goals. I am pursuing a Bachelor’s degree in Health Administration, which complements my practical experience in the healthcare sector.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant/Modality Choice Lead

Current

DaVita Fair Oaks

Dec 2022 - Present (2 years 7 months)

Scheduled meetings, managed calendars, and coordinated transportation for patients. Maintained equipment, ordered supplies, and provided general administrative services.

Communication Administration Reporting Financial Management Scheduling Data Management Project Management Microsoft Office Patient Care

Patient Care Technician

DaVita Fair Oaks

Jun 2022 - Present (3 years 1 month)

Worked directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Collected and processed patient data and blood samples.

Patient Care Dialysis Treatment Data Collection Machine Preparation Quality Control

Assistant Manager

Express

Jun 2019 - Present (6 years 1 month)

Coached associates in customer relationships and ensured target sales goals were met. Developed product knowledge and processed payroll accurately.

Sales Customer Service Coaching Product Knowledge Payroll Processing Team Leadership

Reservation Agent

The Dupont Hotel

Sep 2017 - Present (7 years 10 months)

Provided general customer inquiries regarding booking and processing lodging requests. Reviewed accounts, reports, records, and other documents for completeness and reservation accuracy.

Customer Service Booking Lodging Requests Document Management

Assistant Manager

Rumba Cafe

Mar 2010 - Present (15 years 4 months)

Directed and managed the operation of the restaurant, including payroll and high standards for food quality, service, cleanliness, and sanitation. Supervised both management and hourly teams.

Restaurant Operations Payroll Management Service standards Team Supervision

Education

Degrees, certifications, and relevant coursework

George Mason University

Bachelor, Health Administration

Currently pursuing a Bachelor's degree in Health Administration, focusing on the management and operational aspects of healthcare systems. Expected to graduate in December 2025.

Northern Virginia Community College

Associate, Health Science/Health Administration

Completed an Associate's degree in Health Science/Health Administration, gaining foundational knowledge in healthcare principles and administrative practices. Graduated in June 2022.