Shimiron Mwangi

I am an enthusiastic and detail-oriented Travel Agent with a Diploma in Travel and Tourism Management and hands-on internship experience planning local and international tour packages, handling hotel, flight and transport bookings, and supporting marketing efforts. I prioritize customer satisfaction through clear communication, efficient problem-solving, and personalized service to ensure smooth, memorable travel experiences.

Committed to promoting sustainable and culturally enriching tourism, I combine destination knowledge, basic reservation system skills (Amadeus, Sabre basics), and social media engagement to drive bookings and client loyalty. I seek to contribute my skills in a remote or on-site role where I can grow professionally while enhancing client experiences and supporting a leading travel company.