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Experienced data annotation team lead skilled in customer service and operations.
Experience
Team Lead
CloudFactory
Feb 2021 - Present (4 years 9 months)
Virtual Assistant
Virtual Assistant
Apr 2020 - Jan 2021 (9 months)
Debt Collections Agent
Nimble Kenya
Jan 2019 - Dec 2020 (1 year 11 months)
Data Entry Agent
Samasource Kenya
Jan 2017 - Sep 2018 (1 year 8 months)
Intern
Kenya Tea Development Agency
Apr 2016 - Jun 2016 (2 months)
Highly skilled social media agent focused on customer satisfaction.
Experience
Social Media Energy Specialist
Eon Next
Jun 2022 - Present (3 years 5 months)
Social Media Specialist
THG
Oct 2021 - Jan 2022 (3 months)
Track and Trace Tier 1 & Tier 2
Sitel NHS
Dec 2019 - Jun 2021 (1 year 6 months)
Detail-oriented data entry and customer service professional with IT support and computer science background.
Experience
Data Entry Clerk
Bayt.com
Dec 2004 - Present (20 years 11 months)
IT Support Specialist
Bayt.com
Dec 2004 - Present (20 years 11 months)
Experienced accounting and RPA specialist blending finance operations with automation.
Experience
AP Specialist
Isupport
Jan 2025 - Aug 2025 (7 months)
Billing Specialist
WWRS
Nov 2024 - Jan 2025 (2 months)
Financial Accounting Analyst
Regus
Jun 2024 - Nov 2024 (5 months)
110k-150k USD
Experienced RCM manager driving revenue cycle optimization and billing automation.
Experience
Operations Manager
Health & Billing
Aug 2025 - Present (3 months)
Quality Assurance Manager
Experienced camera operator and video editor focused on live production.
Experience
Video Production Assistant
Freelance
Jan 2021 - Present (4 years 10 months)
Video Editor
Freelance
Jan 2019 - Present (6 years 10 months)
Camera Operator
Proficient fabrication and welding specialist with project management skills.
Experience
Fabrication Specialist
Nairobi Technical Training Institute
Jan 2020 - Apr 2023 (3 years 3 months)
Remote support and AI data specialist skilled in troubleshooting, annotation, and high-volume customer support.
Experience
Founder / Technician
Eco-Compu
Jan 2024 - Present (1 year 10 months)
Customer Service Associate
Amazon VCS
Jan 2022 - Jan 2025 (3 years)
Kitchen & Operations Assistant
Babushka’s Kitchen and Deli
Jan 2018 - Jan 2020 (2 years)
Commerce professional with strong analytical skills and customer-focused communication.
Experience
Associate - CS Phone
Sutherland Global Services
Aug 2020 - Sep 2024 (4 years 1 month)
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Bilingual Sr. HR Operations professional improving payroll and employee support with measurable impact.
Experience
Sr HR Operations Representative
PPD Thermo Fisher México
Feb 2024 - Present (1 year 9 months)
Phone Recruiter
PPD Thermo Fisher México
Nov 2022 - Feb 2024 (1 year 3 months)
Patient Coordinator
Sani Dental Group
May 2018 - Nov 2022 (4 years 6 months)
Senior finance professional with expertise in financial operations and analysis.
Experience
Senior Finance Specialist
Shopify
Dec 2020 - Jan 2025 (4 years 1 month)
Corporate Financial Analyst
SMBCAviationCapital
Nov 2019 - Oct 2020 (11 months)
Internal Financial Coordinator
Deutsche Leasing
Sep 2018 - Nov 2019 (1 year 2 months)
Project support officer specializing in documentation, collaboration, and operations.
Experience
Project Support Officer
Independent Consultant
Jan 2020 - Present (5 years 10 months)
Program Manager
Independent
Jan 2017 - Dec 2020 (3 years 11 months)
Project Officer
UNOPS
Jan 2014 - Dec 2017 (3 years 11 months)
Support representative with 3+ years of experience in customer service.
Experience
Customer Service Specialist/FESS
IBEX
Jan 2023 - Present (2 years 10 months)
Lead Scout
Elite Techlogix
Jan 2022 - Dec 2023 (1 year 11 months)
Science Teacher
IGS
Jan 2019 - Dec 2020 (1 year 11 months)
Experienced IT Manager with a strong background in technical support.
Experience
IT Service Desk Team Lead
Teleperformance Armenia
Sep 2023 - Present (2 years 2 months)
IT Manager
Majorel Georgia
Mar 2023 - Sep 2023 (6 months)
Senior IT Support Specialist
Majorel Armenia
20k-50k USD
Dynamic Training Specialist, Customer Support Pro, & Virtual Admin with 10+ years of experience.
Experience
Customer Service Specialist
Church World Service
Mar 2023 - Apr 2025 (2 years 1 month)
Training and Development Specialist
Church World Service
Mar 2019 - Feb 2023 (3 years 11 months)
Human resources professional focused on accurate payroll and HR operations.
Experience
Human Resources Administrative Assistant
Paragon / Securitas Critical Infrastructure Services
Aug 2024 - Nov 2024 (3 months)
Leave of Absence Assistant
Aerojet Rocketdyne / L3Harris Technologies
Feb 2023 - Dec 2023 (10 months)
Office Administrative / Logistics
We Are The Car Guys Inc.
Experienced project and communications professional specializing in change management.
Experience
Chief Operations Officer
IBMS Ltd
Jun 2024 - Present (1 year 5 months)
Project & Corporate Communications Specialist
Clarity Communications
Apr 2023 - May 2024 (1 year 1 month)
Communications & Operations Specialist
Results-driven IT professional with expertise in cybersecurity and network administration.
Experience
IT Support Specialist
Teledyne Technologies
Jun 2023 - Present (2 years 5 months)
Student Intern - Network Services
ECU ITCS
Aug 2021 - May 2023 (1 year 9 months)
Detail-oriented Data Entry Specialist with five years' experience delivering accurate, efficient data management.
Experience
Data Entry Operator
Daraz
Nov 2022 - Aug 2023 (9 months)
Data Entry Operator
FBR Muhammad Bilaland Co
Jan 2020 - Sep 2022 (2 years 8 months)
Data Entry Operator
Amour Production
Apr 2019 - Dec 2020 (1 year 8 months)
Young professional leveraging HR expertise for French language education.
Experience
Peer French Tutor
Informal
Mar 2024 - Present (1 year 8 months)
Operations Support Specialist
Kelly Services
Jan 2023 - Present (2 years 10 months)
Professional Recruiter
Customer Service Representative
Bayt.com
Dec 2004 - Present (20 years 11 months)
Accounting Clerk (AR/AP)
Microsourcing
Feb 2024 - Jun 2024 (4 months)
Lead Associate, Cash Application
WNS Philippines
Nov 2022 - Feb 2024 (1 year 3 months)
AppifyTech
Oct 2024 - Jan 2025 (3 months)
RCM Manager
CureMD
Jun 2022 - Oct 2024 (2 years 4 months)
Assistant Manager
CureMD
Aug 2020 - Jun 2022 (1 year 10 months)
Billing Supervisor
CureMD
Jul 2017 - Aug 2020 (3 years 1 month)
Freelance
Jan 2013 - Present (12 years 10 months)
Live Streaming Specialist
Fresh Impact Church
Jan 2020 - Dec 2021 (1 year 11 months)
AI Data Specialist
Independent AI Projects
Administrative Assistant
Secado Express
May 2014 - May 2018 (4 years)
Administrative & Logistics Coordinator
FA Barreto Transport
Nov 2009 - May 2014 (4 years 6 months)
GCX Agent
eBay
Aug 2016 - Sep 2018 (2 years 1 month)
Dec 2021 - Sep 2023 (1 year 9 months)
IT Support Specialist
Majorel Armenia
Oct 2020 - Dec 2021 (1 year 2 months)
Computer Science Teacher
AYB School
Feb 2020 - Oct 2020 (8 months)
Training and Customer Support Specialist
AVSI Foundation
Oct 2018 - Mar 2019 (5 months)
Administrative Assistant
Educators in Emergencies Association
Jun 2017 - Oct 2018 (1 year 4 months)
Training Specialist
Church World Service
May 2009 - May 2017 (8 years)
Aug 2021 - Jul 2022 (11 months)
Human Resource / Payroll Unit Clerk
Richmond Center (Centers Healthcare)
Nov 2019 - Nov 2020 (1 year)
Administrative Assistant
Wesco Distribution
Apr 2019 - Jul 2019 (3 months)
Brandspin Ltd
Jan 2020 - Dec 2023 (3 years 11 months)
Data Entry Operator
Falcon Industries
Feb 2018 - Sep 2019 (1 year 7 months)
Kelly Services
Jul 2021 - Present (4 years 4 months)
Inhouse Associate
Manpower Staffing Agency
Dec 2020 - Present (4 years 11 months)