Donovan Bernard

I am a results-driven IT professional with hands-on experience in cybersecurity, network administration, cloud technologies, and IT support. My journey in the IT field has been marked by a commitment to securing enterprise networks and enhancing operational efficiency through automation. With a Bachelor’s degree in Information and Computer Technology and multiple industry certifications, including Security+ and Kubernetes Administration, I bring a solid foundation of knowledge and practical skills to the table.

In my current role as an IT Support Specialist at Teledyne Technologies, I have led IT operations across multiple classified and unclassified locations, ensuring 100% network uptime through proactive monitoring and rapid incident resolution. My efforts in developing and enforcing Active Directory group policies have significantly decreased security breaches by 35%. Additionally, I have successfully automated OS and software deployments for over 300 endpoints, cutting manual installation efforts by 50% and enhancing security patching.

My previous experience as a Student Intern in Network Services at ECU ITCS allowed me to configure and optimize over 500 Cisco wireless access points, improving campus-wide Wi-Fi coverage by 20%. I take pride in my ability to author technical SOPs that standardize deployment processes and reduce configuration errors. I am passionate about leveraging my skills to contribute to innovative IT solutions that drive organizational success.