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KKI use the skills and knowledge gotten to wholeheartedly put right, my finances and those of others.
Experience
PLAccountant
PCP Uganda Ltd.
Nov 2023 - Feb 2024 (3 months)
Finance Assistant
IPA
Mar 2021 - Nov 2023 (2 years 8 months)
Accounts Outsourcing Trainee
Crowe Horwath Audit Firm
Aug 2019 - Nov 2019 (3 months)
Credit Officer
NACOBA Savings and Credit Cooperative
Jan 2015 - Jan 2017 (2 years)
WCPassionate IT support specialist dedicated to user satisfaction.
Experience
Freelance Translator
Self Employed
Jan 2021 - Jan 2022 (1 year)
L2 IT Support Specialist
Skillsoft-Percipio Learning
Jan 2020 - Jan 2021 (1 year)
L1 Support Specialist
ESP
Jan 2019 - Jan 2020 (1 year)
MBAccomplished Customer Support Representative with over 3 years of experience.
Experience
Customer Support Representative
Intuit- Turbo Tax
Jan 2025 - Present (10 months)
Logistic Specialist
Konica Minolta
Jan 2024 - Dec 2024 (11 months)
Customer Support Representative
JMExperienced accounting professional with a proven track record of results.
Experience
TIAccounting Manager
Talkdesk Inc.
Jan 2022 - Present (3 years 10 months)
Accounting Manager/Assistant Controller
Sema4 Genomics
Jan 2019 - Present (6 years 10 months)
Customer-focused IT support professional transitioning into high-ticket sales.
Experience
SCAuto Claims Associate
State Farm Insurance Company
Sep 2022 - Jun 2025 (2 years 9 months)
ERCustomer Service Representative
Enterprise Rent-A-Car
Jul 2022 - Sep 2022 (2 months)
Scheduler
Change Healthcare
Dec 2017 - Mar 2018 (3 months)
Bilingual customer support specialist delivering empathetic, efficient service across channels.
Experience
Front Desk Associate
Rumble Boxing
Jan 2024 - Present (1 year 10 months)
Sales Associate
European Wax Center
Jan 2023 - Present (2 years 10 months)
Sales Associate
IDComputer Engineer specializing in backend and full-stack development.
Experience
Backend Developer
Social Finance Inc
Feb 2024 - Present (1 year 9 months)
eCommerce Developer
ORACLE NetSuite
Jul 2021 - Feb 2024 (2 years 7 months)
Developer
EMTECH SA
Oct 2020 - Mar 2021 (5 months)
AACustomer-focused technical support specialist improving satisfaction and resolution time with in-depth troubleshooting skills, teamwork, and empathy.
Experience
Technical Support Engineer
Ringba
Mar 2024 - Present (1 year 8 months)
IT Customer Support Specialist
Avaaz
Jul 2023 - Mar 2024 (8 months)
Technical Support Engineer
SZResults-driven customer success manager with 4 years in SaaS.
Experience
Customer Success Manager
SolarWinds India Pvt Ltd.
Apr 2022 - Present (3 years 7 months)
Network Support Advisor
Accenture India Pvt Ltd.
Apr 2021 - Present (4 years 7 months)
Self-motivated technical support professional with 9 years of experience.
Experience
I.T. Helpdesk Support
Triple S Steel Suppliers
Sep 2021 - Present (4 years 2 months)
I.T. Helpdesk Support
Geospace Technologies Corporation
Aug 2016 - Jul 2021 (4 years 11 months)
Detail-oriented management accountant with expertise in financial analysis.
Experience
Accountant
Neuro Leadership Institute
Aug 2024 - Nov 2024 (3 months)
Management Accountant
DVV Media
Apr 2024 - May 2024 (1 month)
Management Accountant
Polymateria
Apr 2023 - Mar 2024 (11 months)
I am an experienced Billing Manager specializing in accounts receivable, billing, and cash application.
Experience
KABilling Manager
Kaseya
Aug 2019 - Present (6 years 3 months)
Cash Apps & Billing Specialist
Tata Consultancy Services
Dec 2017 - Nov 2019 (1 year 11 months)
ACBilling & Cash Applications Specialist
Accenture
I am a Senior Application Support Specialist optimizing enterprise software and IT services.
Experience
NFSenior Application Support Specialist
National Hospital Insurance Fund
Mar 2019 - Present (6 years 8 months)
NFInformation Systems Analyst
National Hospital Insurance Fund
Jan 2014 - Mar 2019 (5 years 2 months)
Experienced accountant skilled in financial reporting, GST compliance, and accounting systems.
Experience
Accounts Executive
MS Galaxy Multispeciality Hospital
Apr 2025 - Present (7 months)
Accounts Payable Executive
Bamko India Private Limited
Mar 2025 - Apr 2025 (1 month)
Senior Executive Finance
RSExperienced technical support consultant passionate about helping people.
Experience
Operations & Support Lead
Almas Insight Inc.
Jan 2022 - Dec 2024 (2 years 11 months)
VP Operations & Support
Recurrence Inc.
Jan 2020 - Dec 2022 (2 years 11 months)
Support Strategy & Systems Advisor
Independent Consultant
Accomplished financial systems administrator with extensive project management experience.
Experience
Financial Systems Analyst
Shine Technologies
Jan 2021 - Present (4 years 10 months)
Executive Director
Sun Prairie Soccer Club
Jan 2019 - Dec 2021 (2 years 11 months)
Accounting Systems Analyst
Oracle
Jan 2016 - Dec 2021 (5 years 11 months)
I am a customer support professional specializing in remote e-commerce and high-volume ticket management.
Experience
Customer Support Specialist
ChatDesk
Feb 2023 - Present (2 years 9 months)
Experienced finance leader specializing in accounts payable, cash management and transformation.
Experience
Mgr, Accounts Payable & Procurement
GardaWorld
Jul 2021 - Oct 2021 (3 months)
ITP Team Manager
Spotify
Oct 2017 - Nov 2017 (1 month)
Accounts Payable Manager
Kobre & Kim
Jun 2017 - Aug 2017 (2 months)
Customer support specialist with strong technical troubleshooting and partner-facing experience.
Experience
Partner Support Consultant
Zillow
Jun 2025 - Present (5 months)
Customer Service Representative
Foundever
Jun 2023 - Jun 2025 (2 years)
Customer-focused professional with 10 years in digital support.
Experience
Client Service Representative
Sutherland Global
Jan 2022 - Present (3 years 10 months)
Tier 2 Technical Advisor
Ibex Global
Jan 2015 - Present (10 years 10 months)
Bank Teller
Apple Inc.
Jan 2020 - Dec 2023 (3 years 11 months)
Senior Accountant
Sema4 Genomics
Jan 2018 - Present (7 years 10 months)
Accounting Manager
Athletic Gaines
Jan 2017 - Present (8 years 10 months)
Accounting Specialist
Robert Half International
Jan 2016 - Present (9 years 10 months)
Call Center Agent
Ciox Health
Sep 2017 - Nov 2017 (2 months)
Payment Specialist
Vesta Corporation
Jun 2015 - Sep 2015 (3 months)
Skechers
Jan 2022 - Jan 2024 (2 years)
Assistant Sales Manager
Hand & Stone
Jan 2018 - Jan 2021 (3 years)
Cashier & Trainer
Panera Bread
Jan 2017 - Jan 2018 (1 year)
Full-Stack Developer
Quipumarket
Sep 2020 - Mar 2021 (6 months)
Developer
ASSERTIA SOLUTIONS
Nov 2019 - Oct 2020 (11 months)
MicroVerse
Sep 2021 - Nov 2023 (2 years 2 months)
Junior Management Accountant
RIXO
Apr 2022 - Mar 2023 (11 months)
Assistant Management Accountant
Zilch Technology
Feb 2021 - Apr 2022 (1 year 2 months)
Aug 2014 - Nov 2017 (3 years 3 months)
System Analyst II & Help Desk Support
National Hospital Insurance Fund
Jan 2011 - Dec 2013 (2 years 11 months)
Email Administration & Technical Support
National Hospital Insurance Fund
Oct 2006 - Dec 2010 (4 years 2 months)
Meditrina Hospitals Private Limited
Jun 2024 - Feb 2025 (8 months)
Accountant
Dreamzcraft Infosolutions Private Limited
Jul 2021 - Mar 2024 (2 years 8 months)
Articleship Trainee
M/s Rajeev Mittal and Co. Chartered Accountants
Jan 2012 - Jan 2015 (3 years)
Jan 2018 - Dec 2020 (2 years 11 months)
Adjunct Professor
Upper Iowa University
Jan 2014 - Dec 2021 (7 years 11 months)
Banking Controller
Oracle
Jan 2013 - Dec 2016 (3 years 11 months)
Wells Fargo
Jan 2013 - Present (12 years 10 months)
