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Experienced IT Support Specialist and Web Developer focused on user experience.
Experience
IT Support & Web Developer
J&P Timepieces
Sep 2023 - Present (2 years 2 months)
IT Support & Web Developer
Green Heron Strategy LLC
Dec 2022 - Present (2 years 11 months)
Information Systems and Web Developer
Infinity Laser Spa
Mar 2023 - Jun 2023 (3 months)
Motivated IT professional with expertise in system support and troubleshooting.
Experience
Health Care Assistant
Hawthrone Manor Residential Home
Jun 2021 - Present (4 years 5 months)
Office Assistant
Law Firm
Nov 2020 - May 2021 (6 months)
Results-driven Customer Support Specialist with 4+ years of experience.
Experience
Customer Support Representative
TankTech Solutions (Ellucian Campaign)
Oct 2023 - Present (2 years 1 month)
Technical Support Specialist
TankTech Solutions (Ciox Health Campaign)
Oct 2022 - Jul 2023 (9 months)
Detail-oriented Online Dispatch Specialist with logistics expertise.
Experience
Online Dispatch Operator
Freelance
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In short, I'm a 10+ year IT Specialist, proficient in Intune/Entra/Azure/Purview Administration.
Experience
IT Technical Specialist
Stratus Neuro
May 2024 - Present (1 year 6 months)
IT support specialist dedicated to enhancing user experience and security.
Experience
IT Support Specialist
MAS Intimates Pvt Ltd.
Jul 2024 - Present (1 year 4 months)
Intern IT Support
MAS Bodyline Pvt Ltd.
Feb 2024 - Jun 2024 (4 months)
Demonstrator
Vocational Training Centre
15+ Yrs Administrative and Customer Service experience | Bilingual (EN/DE)
Experience
Authorization Specialist
Myriad Genetics
Sep 2021 - Present (4 years 2 months)
Prior Authorization Specialist
Reach Healthcare Services
Jul 2019 - Present (6 years 4 months)
I am a cybersecurity-focused IT leader with TS/SCI clearance.
Experience
Cyber Operations Specialist
Michigan Army National Guard
Jan 2024 - Present (1 year 10 months)
Data Processing Center Administrator
Michigan Army National Guard USPFO
Jan 2023 - Jan 2024 (1 year)
IT Specialist
Dedicated healthcare accounts receivables specialist with 8 years of experience.
Experience
Clinical Denial Management Specialist II
UT Southwestern Medical Center
Feb 2024 - Present (1 year 9 months)
ARS II
Methodist Health System
Jun 2023 - Aug 2024 (1 year 2 months)
Medical Coder/ARS
Dedicated Systems Operations Engineer with a focus on technical support.
Experience
Systems Operations Engineer/Tier 2
Wells Fargo Bank
Oct 2017 - Present (8 years 1 month)
Technical Support Specialist 3
Time Warner Cable
Oct 2012 - Nov 2017 (5 years 1 month)
Business Systems Analyst
City of Charlotte
Jul 2008 - Oct 2012 (4 years 3 months)
Experienced Systems Engineer specializing in networking and telephony solutions.
Experience
Senior Systems Engineer
Davies Group
Sep 2023 - Present (2 years 2 months)
Infrastructure Team Leader
Routeco Ltd
Apr 2012 - Sep 2023 (11 years 5 months)
Dedicated IT professional with expertise in system administration.
Experience
IT & Network Administrator
Mercy Corps
Jan 2025 - Present (10 months)
System Administrator & IT Support Specialist
Laxmi Laghubitta Bittiya Sanstha Ltd
Aug 2023 - Jan 2025 (1 year 5 months)
IT Support Technician
I'm an Technical Support/Help Desk/IT Specialist in India.
Experience
Technical Support/Help Desk/IT Specialist
hexagon geo systems private limited
Dec 2022 - Present (2 years 11 months)
IT Monitoring Specialist with expertise in Linux and performance optimization.
Experience
IT Monitoring Specialist
Paysend
Aug 2023 - Present (2 years 3 months)
Freelance Developer
Self Employed
Jun 2023 - Present (2 years 5 months)
Database Administrator (DBA)
NCR
IT Manager with expertise in system administration and cybersecurity.
Experience
IT Manager/System Administrator
Provivi
Feb 2022 - Present (3 years 9 months)
IT Specialist / System Engineer
Primary Medical Group
Aug 2020 - Jan 2022 (1 year 5 months)
IT Specialist / System Engineer
ForwardLine Financial
Self-taught IT Support Specialist with hands-on experience in troubleshooting.
Experience
Technical Apprentice
Self-Guided Lab Projects
Jan 2025 - Present (10 months)
IT Support Specialist
C & C General Contracting
Jan 2020 - Present (5 years 10 months)
Technician
Customer-focused IT professional experienced in QA and technical support.
Experience
Quality Assurance
Happy Customer Ltd
Aug 2021 - Nov 2024 (3 years 3 months)
Customer Service Representative
Happy Customer Ltd
May 2020 - Feb 2021 (9 months)
Senior Cybersecurity major with CompTIA Security+ certification.
Experience
IT Security Intern
Huntsville Hospital
May 2025 - Present (6 months)
Information Technology Specialist
North Alabama Medical Center
Oct 2024 - Present (1 year 1 month)
Dedicated IT Support Engineer focused on delivering optimal solutions.
Experience
IT Support Engineer
Jaffer Business Systems
Nov 2019 - May 2024 (4 years 6 months)
Database Developer
Sol
Jan 2018 - May 2018 (4 months)
Reliable tech support specialist with a focus on customer satisfaction.
Experience
Support Associate / Bartender
Whole Foods
Jan 2025 - Apr 2025 (3 months)
Licensed Insurance Agent (Technical Support Focus)
Allstate
Aug 2023 - Apr 2024 (8 months)
Head Cashier
Bella Vista Beverage
Jan 2021 - Aug 2023 (2 years 7 months)
Customer Care Specialist
TankTech Solutions (Cummins Inc. Campaign)
Sep 2021 - May 2022 (8 months)
Technical Support Representative
TankTech Solutions (CVS Campaign)
Mar 2020 - Jun 2021 (1 year 3 months)
System Admin
Pacific Bells
Aug 2023 - Feb 2024 (6 months)
IT Support Lead and System Admin
Monticello Health Services
Sep 2021 - Aug 2023 (1 year 11 months)
Aug 2018 - Feb 2019 (6 months)
Health Information Specialist
2nd.MD
Sep 2014 - Present (11 years 2 months)
Data Entry Specialist
Centerplate
Aug 2013 - Present (12 years 3 months)
Validation Specialist
State of Colorado
May 2010 - Present (15 years 6 months)
US Army National Guard
Jan 2022 - Jan 2024 (2 years)
Datacenter Operations Supervisor
Liquid Web
Jan 2010 - Jan 2023 (13 years)
Avionics Technician
U.S. Army
Jan 2004 - Jan 2008 (4 years)
Dallas Medical Physicians Group
Oct 2021 - May 2023 (1 year 7 months)
Medical Coder/ARS
Baylor Scott & White House Calls
Dec 2019 - Mar 2021 (1 year 3 months)
Team Lead
City of Charlotte
Jun 2007 - Jul 2008 (1 year 1 month)
BlackBoard Pvt. Ltd.
Jul 2022 - Aug 2023 (1 year 1 month)
Web Developer
Lightweb Group Pvt. Ltd.
Sep 2021 - Aug 2023 (1 year 11 months)
Sep 2023 - Sep 2023 (-1 years 11 months)
Sep 2018 - Apr 2020 (1 year 7 months)
Help Desk / System Administrator
Intelligent IT
Feb 2017 - May 2018 (1 year 3 months)
Mount Olive Church
Jan 2017 - Dec 2020 (3 years 11 months)
Database Network Analyst Intern
Highlands Medical Center
May 2024 - Present (1 year 6 months)
Research Assistant
University of North Alabama
Sep 2023 - Present (2 years 2 months)
Information Systems Specialist Intern
Highlands Medical Center
May 2023 - Present (2 years 6 months)