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@dianelalizarraga
Dedicated healthcare accounts receivables specialist with 8 years of experience.
I am a dedicated and results-oriented Healthcare Accounts Receivables Specialist with over 8 years of expertise in optimizing revenue cycles for healthcare organizations. My extensive experience includes medical billing, claims processing, and accounts receivables, which has equipped me with a comprehensive understanding of healthcare coding, compliance regulations, and insurance protocols.
Currently, I serve as a Clinical Denial Management Specialist II at UT Southwestern Medical Center, where I review and resolve clinical denials for professional claims. My role involves preparing and submitting appeals based on payer-specific guidelines and identifying trends to minimize future denials. I have consistently exceeded productivity standards and have a proven track record of improving collections through effective communication and collaboration with payers and billing staff.
Throughout my career, I have successfully managed high-quality coding for inpatient and outpatient accounts, utilizing ICD-10, CPT-4, and HCPCS coding systems. My efforts have led to significant reductions in accounts receivable, exceeding productivity standards, and creating programs to assist patients facing financial hardships. I am eager to leverage my skills and experience to contribute to a dynamic healthcare organization.
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Work history, roles, and key accomplishments
UT Southwestern Medical Center
Feb 2024 - Present (1 year 9 months)
Reviewed, researched, and resolved clinical denials for professional claims, including CPT codes, modifier, place of service, and payer policy-related rejections. Prepared and submitted appeals based on payer-specific guidelines for moderate complexity coding denials.
Methodist Health System
Jun 2023 - Aug 2024 (1 year 2 months)
Worked all facets of the accounts receivable management system including billing, claims correction/reconciliation, and follow-up. Consistently exceeded productivity standards of 60 accounts per day while reducing A/R over 90 and ensuring clean claims are submitted.
Dallas Medical Physicians Group
Oct 2021 - May 2023 (1 year 7 months)
Managed the program for high-quality, timely coding of diagnoses and procedures for inpatient and outpatient accounts, using ICD-10, CPT-4, HCPCS coding and DRG classification systems. Audited clinical documentation and coded data to validate documentation supports services rendered for reimbursement and reporting purposes.
Baylor Scott & White House Calls
Dec 2019 - Mar 2021 (1 year 3 months)
Managed the program for high-quality, timely coding of diagnoses and procedures for inpatient and outpatient accounts, using ICD-10, CPT-4, HCPCS coding and DRG classification systems for house calls claims. Obtained referrals and pre-authorizations as required for procedures and checked eligibility and benefit verification.
Degrees, certifications, and relevant coursework
Associate of Science, Medical Coding and Billing
Completed a program in Medical Coding and Billing, gaining expertise in healthcare coding, compliance regulations, and insurance protocols. Developed a comprehensive understanding of medical billing, claims processing, and accounts receivables.
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