SHstephen highyock
@stephenhighyock
Detail-oriented Online Dispatch Specialist with logistics expertise.
KenyaWhat I'm looking for
I am an experienced Online Dispatch Specialist with a strong background in trucking, freight, courier, and logistics. My commitment to ensuring efficient, on-time delivery has driven my success in managing logistics operations. I excel in load sourcing, driver assignment, and dispatch management, ensuring that every aspect of the delivery process runs smoothly.
In my current role as a Freelance Online Dispatch Operator, I have honed my skills in creating and managing dispatch records, utilizing load boards and internal systems to optimize operations. My ability to monitor vehicle locations and address issues in real-time has been crucial in maintaining high standards of service and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Online Dispatch Operator
Freelance
Sourced loads for independent drivers and trucking companies, creating and managing dispatch records using load boards and internal systems. Assigned loads to drivers, tracked trips from start to delivery, and handled daily communication via email, dispatch platforms, and phone.
Education
Degrees, certifications, and relevant coursework
MCMombasa Polytechnic University College
Certificate in Mass Communication, Mass Communication
2009 - 2010
Undertook studies in Mass Communication, covering various aspects of media and communication. Program was not completed.
MCMombasa Polytechnic University College
Certificate in Mass Communication, Mass Communication
2009 - 2010
Undertook studies in Mass Communication, gaining insights into communication theories and practices. The program was not completed.
MCMombasa Polytechnic University College
Certificate in Mass Communication, Mass Communication
2009 - 2010
Undertook studies in Mass Communication, focusing on foundational principles and practices. Did not complete the full program.
St. Benedict High School
Kenya Certificate of Secondary Education (KCSE), General Studies
2002 - 2006
Completed secondary education, earning the Kenya Certificate of Secondary Education (KCSE). This foundational education prepared for further studies and career development.
St. Benedict High School
Kenya Certificate of Secondary Education (KCSE), General Studies
2002 - 2006
Completed secondary education, focusing on a broad curriculum to prepare for higher studies. Gained foundational knowledge across various subjects.
St. Benedict High School
Kenya Certificate of Secondary Education (KCSE), General Studies
Completed secondary education, earning the Kenya Certificate of Secondary Education (KCSE). This foundational education provided a broad understanding across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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