Manisha Acharya

I am a motivated and detail-oriented IT professional with a solid foundation in system support and troubleshooting, particularly in the healthcare sector. I recently completed a Level 2 ICT System Support qualification, which has equipped me with expertise in hardware diagnostics, software maintenance, and virtual machine management. My ability to adapt quickly and work collaboratively has allowed me to deliver efficient solutions in high-pressure environments.

In my current role as a Health Care Assistant at Hawthrone Manor Residential Home, I utilize health management software to maintain accurate resident care records and support system maintenance through IT-related troubleshooting. I have also trained team members in digital tools to enhance reporting and documentation processes. My experience includes implementing and testing new electronic health record systems to improve data accuracy and accessibility, showcasing my commitment to leveraging technology for better healthcare outcomes.