Abdul Ahad
@abdulahad1
Dedicated IT Support Engineer focused on delivering optimal solutions.
What I'm looking for
I am an IT Support Engineer with over four years of experience in providing technical support and solutions for hardware and software issues. My journey began at Jaffer Business Systems, where I honed my skills in troubleshooting, system configuration, and user support. I take pride in my ability to respond effectively to user queries and ensure optimal performance and security of IT systems.
Throughout my career, I have been involved in various IT projects, including database development and network installations. My technical expertise extends to managing user accounts, maintaining hardware and software systems, and creating comprehensive technical documentation. I am committed to continuous learning and have recently pursued certifications in MS SQL Server and Microsoft Azure Fundamentals to stay updated with industry trends.
Experience
Work history, roles, and key accomplishments
IT Support Engineer
Jaffer Business Systems
Nov 2019 - May 2024 (4 years 6 months)
As an IT Support Engineer, I was responsible for troubleshooting hardware and software issues, installing and configuring systems, and maintaining optimal performance and security. I collaborated with team members to resolve complex technical problems and provided user support through various channels.
Database Developer
Sol
Jan 2018 - May 2018 (4 months)
During my internship at Sol, I focused on creating and maintaining databases, including designing and implementing upgrades and modifications. I also provided training and support for users on database systems and contributed to IT projects related to cybersecurity.
Education
Degrees, certifications, and relevant coursework
Allama Iqbal Open University
Bachelor of Science, Computer Science
2014 - 2018
Studied various aspects of computer science, including programming, database management, and software development, to gain a comprehensive understanding of IT systems and applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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