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Skilled customer service representative with 3+ years of experience.
Experience
Night Shift Dispatcher
Rooter Plumbing
Oct 2021 - Jan 2025 (3 years 3 months)
Customer Service Representative
Commonwealth Casualty Company
Oct 2021 - Jan 2025 (3 years 3 months)
Aspiring analyst with a strong background in technical support.
Experience
Analyst
Guardian India Operations Pvt Ltd
Aug 2021 - Aug 2022 (1 year)
Technical Support Associate
Kaar Technologies
Jan 2020 - May 2020 (4 months)
IT Helpdesk Associate
Sutherland
Jan 2020 - May 2020 (4 months)
Master’s-level Emergency Management professional with crisis response expertise.
Experience
Crisis Chat/Text Navigator
Grassroots Crisis Intervention
Jan 2024 - Present (1 year 10 months)
Registered Behavioral Technician
STEPS Behavioral Health
Jan 2022 - Dec 2023 (1 year 11 months)
Patient Access Specialist Intern
Experienced Mern-stack developer with a passion for creating innovative web solutions.
Experience
Mern-stack developer Intern
PlutoConsulting
Jan 2024 - Apr 2024 (3 months)
Front-end developer Intern
Learnknowdigital
Jan 2023 - Mar 2023 (2 months)
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Bilingual medical assistant skilled in clinical procedures and patient-focused administrative care.
Experience
Medical Assistant
Zulma Cintron MD
Medical Assistant
Primary Care
Call Center Representative
Classic Honda
Organized manager and client-service professional with HR analytics skills.
Experience
Manager
AY Concepts
Apr 2024 - Jan 2025 (9 months)
Script Checker
West African Examination Council
Oct 2023 - Nov 2023 (1 month)
Assistant, Consumer & Corporate Affairs
National Communications Authority
Nov 2022 - Sep 2023 (10 months)
Bilingual medical office professional skilled in scheduling, patient care, and medical records management.
Experience
Receptionist Supervisor
Miracle Mile Medical Group - Integrative Associates Group
Oct 2020 - Oct 2023 (3 years)
Receptionist / Back Office Assistant
Osborne Head and Neck Institute
Feb 2019 - Aug 2020 (1 year 6 months)
Program Director / Teacher / Driver
Ivy League Academy
Dedicated customer service representative with strong organizational skills.
Experience
Customer Service Representative
Health First, Inc.
Nov 2023 - Present (2 years)
Wealth Management Assistant
Eastwood and Associates
Feb 2021 - Present (4 years 9 months)
Dedicated administrative professional with over ten years of experience.
Experience
Customer Service Representative
Newcomb Spring
Remote Customer Service / Technical Writer
Servline
Medical Office and Billing /Coding Manager
QA Test lead with 7+ years’ experience in functional and PEGA testing, delivering high-quality software.
Experience
QA Test Team Lead
Cognizant Technology Solutions
Jun 2017 - Present (8 years 5 months)
Functional & UAT Tester
Cognizant Technology Solutions
Feb 2015 - Jun 2017 (2 years 4 months)
Experienced medical billing specialist skilled in coding, claims processing, and revenue cycle optimization.
Experience
Medical billing specialist
Meta IT services
Apr 2024 - Apr 2025 (1 year)
Medical billing specialist
Jasspire business solutions
Mar 2023 - Apr 2024 (1 year 1 month)
Dedicated customer service manager with a focus on team success.
Experience
Customer Service Manager
CCI (Call Center International)
Nov 2023 - Present (2 years)
Customer Service Advisor
CCI
May 2020 - Oct 2023 (3 years 5 months)
Experienced psychologist specializing in gender, SUD, and community mental health.
Experience
Program Coordinator
Red Creer
Aug 2024 - Jul 2025 (11 months)
Regional Research Lead
Argentina's Drug Observatory
Mar 2023 - Dec 2023 (9 months)
Treatment Coordinator
Fundacion Convivir
Bilingual psychologist specializing in governance and human rights.
Experience
Research and Projects Consultant
Mujeres Migrantes & Diaconía
Dec 2023 - May 2024 (5 months)
Assistant Lead Case Manager
Devereux/Office of Refugee Resettlement
Jan 2021 - Apr 2023 (2 years 3 months)
Direct Care Professional
Devereux Advanced Behavioral Health
Aspiring mechanical engineer with strong research and analytical skills.
Experience
Academic Writer
National University of Sciences and Technology
Sep 2023 - Present (2 years 2 months)
Research Intern
National University of Sciences and Technology
Mar 2023 - Present (2 years 8 months)
15k-20k USD
Always chasing growth. Good with people, sharper with sales, and hungry for the next opportunity.
Experience
SALES REPRESENTATIVE (REMOTE)
Tribe Wellness Sales
Apr 2025 - Present (7 months)
Sales Representative
Self-motivated customer service professional with strong complaint handling skills.
Experience
Customer 2nd Level Agent
Raisin UK
Jan 2025 - Present (10 months)
Complaint Handler
ManyPets
Jul 2023 - Oct 2024 (1 year 3 months)
Complaints Case Manager
Covea Insurance
Motivated HR professional with expertise in supply chain management.
Experience
Material Planning Analyst
Nestle Ghana Limited
Sep 2019 - Oct 2020 (1 year 1 month)
HR Services Coordinator
Nestle Ghana Limited
Sep 2019 - Oct 2020 (1 year 1 month)
Supply Chain Assistant Intern
Nestle Ghana Limited
Jul 2018 - Aug 2018 (1 month)
Experienced Freelancer in copywriting, data entry, and content creation.
Experience
Data Entry Specialist
Harper Insurance
Jan 2019 - Jan 2022 (3 years)
Freelancer
Self Employed
Jan 2020 - Jan 2021 (1 year)
Enthusiastic marketing graduate eager to drive organizational growth.
Experience
Market Research Intern
Vox Populi Research
Jun 2024 - Jul 2024 (1 month)
Management Trainee
ICICI Prudential Life Insurance
Jun 2024 - Jul 2024 (1 month)
Johns Hopkins Hospital
Jan 2019 - Dec 2022 (3 years 11 months)
Business Development Manager
Kennedy Krieger
Jan 2015 - Dec 2019 (4 years 11 months)
Medical Office Intern
Florida Pain Relief Center
Technical Lab Assistant
Mary Rutan Hospital
Client Service Personnel
Ghana Revenue Authority
Dec 2022 - Dec 2022 (0 months)
Secretary
Birth and Death Registry
Oct 2020 - Oct 2021 (1 year)
Oct 2017 - Feb 2019 (1 year 4 months)
Assembler
Collins Aerospace
Sep 2019 - Present (6 years 2 months)
Patient Care Coordinator
Millefiori
Nov 2018 - Present (7 years)
Property Research Analyst
American Title, Inc.
Jun 2015 - Present (10 years 5 months)
Spine Center of Brevard
Technical Writer
Liberty IT Solutions
Jan 2009 - Aug 2023 (14 years 7 months)
Consultant – Mental Health
International Organization for Migration
Sep 2019 - Mar 2020 (6 months)
Virtual Courses Developer
UNICEF
Mar 2019 - Dec 2019 (9 months)
Mar 2019 - Jan 2021 (1 year 10 months)
Psychologist and Research Assistant
Freelance
Mar 2015 - Mar 2019 (4 years)
Intern in Legal Psychology
Ombudsman's Office
Aug 2014 - Dec 2014 (4 months)
Mechanical Engineer Intern
Water and Power Development Authority (WAPDA)
Oct 2021 - Mar 2023 (1 year 5 months)
Mini Projects Developer
UET Peshawar
Oct 2021 - Sep 2022 (11 months)
Lead Researcher
UET Peshawar
Oct 2021 - Sep 2022 (11 months)
Mike Sport
Feb 2025 - Present (9 months)
Ecommerce Specialist
Shopify
Jan 2023 - Present (2 years 10 months)
Sales Agent
Arope Insurance
Jun 2024 - Sep 2024 (3 months)
Telesales Agent
The Kode
Mar 2024 - Jul 2024 (4 months)
Mar 2021 - Jul 2023 (2 years 4 months)
Events Volunteer and Gallery Invigilator
The Piece Hall
Jan 2019 - May 2022 (3 years 4 months)
Pet Claims Assistant
Covea Insurance
Nov 2020 - Mar 2021 (4 months)
Administrative Assistant Intern
Enterprise Insurance Company Limited
Jul 2017 - Aug 2017 (1 month)
Sales Assistant
VicGeo Enterprise
Jun 2016 - Aug 2016 (2 months)