Meibel FerrerMF
Open to opportunities

Meibel Ferrer

@meibelferrer

Customer specialist with extensive experience in recruitment and sales.

Venezuela

What I'm looking for

I seek a role that allows me to utilize my diverse skills in customer service and recruitment while offering opportunities for career growth and stability.

I am a dedicated customer specialist and recruiter with a strong background in various roles across customer service, sales, and administrative management. My journey began in the banking sector, where I honed my skills in account management and customer relations. Over the years, I have transitioned into roles that emphasize customer support and recruitment, allowing me to leverage my interpersonal skills and attention to detail.

In my most recent position at Appoint Pros, I have successfully managed customer inquiries and recruitment processes, demonstrating my ability to multitask and maintain high standards of service. My experience as an insurance agent has further enhanced my sales capabilities, where I excelled in policy sales and customer service. I am passionate about continuous improvement and thrive in environments that challenge me to grow professionally.

Experience

Work history, roles, and key accomplishments

AP
Current

Customer Specialist and Recruiter

Appoint Pros

Nov 2022 - Present (2 years 7 months)

Responsible for managing customer interactions through various channels including DMs, emails, and WhatsApp. Duties include administrative reporting, tutor selection, and creating study plans.

EI
Current

Insurance Agent

Estrella Insurance

Aug 2023 - Present (1 year 10 months)

Involved in selling new insurance policies and handling renewals. Responsibilities include inbound and outbound calls, claims processing, and customer service.

AC

Administrative Management Analyst

Adrian Investments, CA

Jan 2018 - Oct 2018 (9 months)

Monitored supply purchases and managed monthly activity closures. Coordinated training and resource planning for staff.

Education

Degrees, certifications, and relevant coursework

RU

Rafael Belloso Chacin University

Bachelor's Degree, Industrial Relationships

2005 - 2010

Grade: 25/34 approved subjects

Studied Industrial Relationships with a focus on understanding the dynamics between employers and employees, labor laws, and organizational behavior.

RU

Rafael Urdaneta University

Bachelor's Degree, Business Administration

Grade: 28/36 approved subjects

Studied Business Administration, gaining knowledge in management principles, finance, marketing, and organizational behavior.

Tech stack

Software and tools used professionally

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Meibel Ferrer - Customer Specialist and Recruiter - Appoint Pros | Himalayas