Open to opportunities

Ashleigh Dawson

@ashleighdawson

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Experienced fraud investigator with strong analytical and communication skills.

United Kingdom

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What I'm looking for

I seek a dynamic role that fosters professional growth and challenges my analytical skills.

I am a dedicated fraud investigator with extensive experience in the insurance industry, specializing in motor claims and fraud detection. My career began at Markerstudy Group, where I honed my skills in managing claims and understanding the intricacies of data protection regulations. Transitioning to the Counter Fraud department, I developed a keen eye for detail and a strong ability to negotiate complex claims, ensuring compliance with strict processes and timeframes.

Currently, I work at Allied Universal Compliance and Investigations, where I conduct thorough risk assessments and interviews, producing court-compliant statements that guide insurer clients in their decision-making. My proactive approach has led to significant improvements in referral quality and efficiency within my teams. I take pride in mentoring colleagues, sharing my knowledge to enhance their understanding of fraud indicators and claims processes, ultimately contributing to the overall success of the organization.

Experience

Work history, roles, and key accomplishments

Current

Motor Fraud Investigator

Current

Allied Universal Compliance and Investigations (G4S)

Jul 2023 - Present (2 years)

Conducted risk assessments, interviews, and prepared court-compliant statements for motor fraud claims. Obtained experience in surveillance, including training in safety procedures and covert technologies.

Risk Assessment Interviewing Court Compliant Statements Surveillance Covert Technologies Fraud Investigation Claims Handling Training Mentoring Policy Analysis

Fraud Handler

Prospect Law Ltd/Acorn Insurance

Aug 2018 - Present (6 years 11 months)

Managed a large portfolio of fraud cases, identifying a fraud ring accepted by the Insurance Fraud Bureau. Built and maintained strong relationships with customers, suppliers, and legal entities.

Case Management Relationship Building Training Delivery Fraud Detection Negotiation Litigation Data Analysis Communication Problem Solving

Manager

The Bull Inn

Apr 2016 - Present (9 years 3 months)

Progressed from bartender/waitress to manager, overseeing staff and daily operations. Responsible for opening/closing procedures, cash handling, and ensuring efficient customer service.

Team Leadership Customer Service Inventory Management Problem Solving Multitasking Staff Training Communication Time Management

Investigator

Markerstudy Group

Oct 2014 - Present (10 years 9 months)

Started in Accidental Damage, liaising with engineers and maintaining customer contact. Transferred to Counter Fraud, investigating motor claims fraud and handling third-party property damage and personal injury claims.

Claims Handling Fraud Investigation Data Protection Negotiation Litigation Customer Service Communication Problem Solving Data Integrity Process Adherence

Bartender/Waitress

The Bull Inn

Apr 2012 - Present (13 years 3 months)

Worked as a bartender/waitress in a busy rural pub, providing efficient and friendly service. Developed strong multitasking and independent work skills.

Bartending Waitressing Customer Service Multitasking Independent work Communication Teamwork Problem Solving Food And Beverage Service

Education

Degrees, certifications, and relevant coursework

Central Sussex College

A Levels, Multiple Subjects

Grade: C (English Language)

Completed A Levels in English Language (C), Psychology, and Sociology, along with an AS Level in Biology. This coursework provided a strong foundation in humanities and sciences.

Downlands Community School

GCSEs, Multiple Subjects

Achieved GCSEs in a comprehensive range of subjects including English Language, English Literature, Biology, Chemistry, Physics, Mathematics, ICT, Geography, and History. This broad curriculum developed a strong academic base.