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Enthusiastic IT Support Technician with strong technical knowledge.
Experience
Information Technology Technician
Ontrack Mobile
Jul 2019 - Sep 2019 (2 months)
Information Technology Technician
Ekurhuleni Metropolitan Municipality
Aug 2016 - Sep 2017 (1 year 1 month)
Information Technology Support Technician
Actis
Debt Collector
Landau
JKSecurity-focused IT professional with a passion for cybersecurity.
Experience
IT Specialist
Divine Savior Academy
Jul 2023 - Present (2 years 4 months)
Operations & Tech Coordinator
St. Croix Lutheran Academy
Jul 2021 - Jun 2023 (1 year 11 months)
KADedicated and highly motivated Helpdesk Support Analyst
Experience
Backup Analyst for Rapid Recovery
U S i tek
Feb 2023 - Oct 2023 (8 months)
IT Support
Laser Vascular Center
Jun 2023 - Jul 2023 (1 month)
IT Helpdesk Analyst
OPTUM Global Solutions
Feb 2020 - Jul 2022 (2 years 5 months)
NCExperienced IT manager turned GRC-focused cybersecurity analyst.
Experience
Cybersecurity Analyst
U.S. Embassy
Aug 2013 - Sep 2024 (11 years 1 month)
System Administrator
U.S. Department of State
Mar 2009 - Aug 2013 (4 years 5 months)
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Senior network security leader with 30+ years designing and securing complex IT infrastructures.
Experience
Senior Network Security Engineer
Italtel S.p.A.
Jan 2024 - Present (1 year 10 months)
IT Consultant
Honegger Srl
Jan 1996 - Present (29 years 10 months)
IT Security & Networking Consultant
VADetail-oriented cybersecurity professional with a passion for risk management.
Experience
Telos Manager
Mecare Home Health, Inc.
Dec 2022 - Present (2 years 11 months)
Customer Service Technical Representative
Charter Communications
Jul 2020 - Present (5 years 4 months)
SHSenior IT Support Specialist delivering efficient L1/L2 resolution and security-focused support.
Experience
Senior Service Desk Analyst
Acacium Group
Mar 2025 - Present (8 months)
EITechnical Support Specialist with expertise in IT infrastructure.
Experience
Technical Support Specialist
Provest
Jan 2022 - Present (3 years 10 months)
Support Technician T2
Visual Edge IT
Jan 2021 - Dec 2022 (1 year 11 months)
Help Desk/Field Service Technician
KRAccomplished technology executive with expertise in cybersecurity leadership.
Experience
Director of Information Security
Maxim Healthcare Services
Apr 2024 - Present (1 year 7 months)
Director of Information Security
Maxim Healthcare Services
Apr 2024 - Present (1 year 7 months)
Global Security Delivery Lead
I am a motivated IT professional transitioning into cybersecurity with 2+ years in IT and network support.
Experience
IT & Network Assistant
Allied E-Commerce Solution
IT Executive
Chase Up
IT Officer
Chase Department Store
Accomplished IT professional specializing in data protection and security.
Experience
Senior Data Protection Engineer
The Redesign Group
Aug 2024 - Present (1 year 3 months)
Lead Senior Systems Operations Engineer
Wells Fargo
Apr 2021 - Jul 2024 (3 years 3 months)
IT Systems Administrator Lead
Xcel Energy
Aug 2018 - Apr 2021 (2 years 8 months)
Cybersecurity analyst experienced in SOC operations, incident response, and cloud security.
Experience
Cyber Security Analyst
Cyber Xcel
Apr 2025 - Present (7 months)
Senior IT Service Desk Analyst
Regis Health Care
Dec 2022 - Present (2 years 11 months)
IT Officer
Wingate
Aspiring information security professional with a strong technical background.
Experience
Systems Analyst
NDDigital
IT Support Specialist
SENAC
IT Technician
ABC
ICExperienced customer support specialist with technical advisory expertise.
Experience
Global Support Technician
Rackspace
May 2021 - Present (4 years 6 months)
Microsoft Technical Support Specialist
Microsoft
Aug 2019 - Present (6 years 3 months)
IT systems engineer specializing in cloud, server administration, networking, and IT security.
Experience
Junior Cloud Engineer
Saylcoms Smart Technologies
Jun 2025 - Present (5 months)
HTJunior Project Manager
Huawei Technologies
Nov 2024 - Jun 2025 (7 months)
Systems Administrator
I am a cybersecurity professional skilled in threat monitoring and incident response.
Experience
Administrative Assistant
Donna Baptiste
May 2018 - Present (7 years 6 months)
Front Office Manager
Seasplash Resort
Jan 2015 - May 2018 (3 years 4 months)
VCExperienced network engineer with a focus on security and cloud infrastructure.
Experience
Senior Network Engineer and Lead Abatement Operations
R & C Enterprises Inc.
Jul 2024 - Present (1 year 4 months)
Geospatial/Cloud Support Scientist
Earth Space Technology Services
Sep 2023 - Mar 2024 (6 months)
Senior Network Engineer
IT Support Specialist with 4+ years improving system reliability and user productivity.
Experience
Intermediate IT Analyst
BlueAnt Media
Jan 2025 - Jun 2025 (5 months)
Network Support Analyst
HighTechSolutions
Jul 2022 - Nov 2024 (2 years 4 months)
IT Technician
Renewed Computer Technology
Dec 2021 - Jul 2022 (7 months)
Experienced IT infrastructure and network engineer delivering Tier-3 cloud, virtualization, and security solutions remotely.
Experience
Third Level Support Engineer
BDR Group
Feb 2024 - Present (1 year 9 months)
Network Engineer
Queenspark
Jul 2022 - Jan 2024 (1 year 6 months)
IT Specialist
Desmond Tutu HIV Foundation
Information Technology Support Specialist with a focus on cybersecurity.
Experience
Technical Support Specialist
Foundever Rogers
Dec 2024 - Present (11 months)
Cybersecurity Intern
Grey-Box.ca
Jun 2023 - Present (2 years 5 months)
Customer Service Representative
Service Champion
A quiras Technical Support
Sep 2018 - Mar 2019 (6 months)
IT Helpdesk Support Analyst
Atos Information Tech, INC.
Jun 2013 - Dec 2017 (4 years 6 months)
Altair Data System
Jan 1994 - Present (31 years 10 months)
Chief Information Officer
Anyweb Srl
Jan 1997 - Dec 2020 (23 years 11 months)
Service Desk Engineer
Zenzero Technologies
Jul 2023 - Mar 2025 (1 year 8 months)
IT Support Technician
Consultiv Utilities
Jan 2021 - Jan 2023 (2 years)
Pro Computer Services
Jan 2019 - Dec 2020 (1 year 11 months)
ATM Field Engineer
Shield Business Solutions
Jan 2018 - Dec 2019 (1 year 11 months)
IT Consultant, Network Administrator
Network Paramedics Inc
Jan 2010 - Dec 2015 (5 years 11 months)
IBM
Jun 2022 - Mar 2024 (1 year 9 months)
Global Security Delivery Lead
IBM
Jun 2022 - Mar 2024 (1 year 9 months)
Chief Information Security Officer/ VP Security
Open Technology Solutions
Jan 2021 - Jan 2022 (1 year)
Senior Storage Administrator – Team Lead
Abbott Laboratories
Apr 2014 - Aug 2018 (4 years 4 months)
Senior Storage Administrator
Boston Scientific
Feb 2013 - Apr 2014 (1 year 2 months)
Jun 2021 - Dec 2022 (1 year 6 months)
IT Support Analyst
Australia Post
Dec 2020 - Jun 2021 (6 months)
Cybersecurity Intern
Deloitte (simulation)
Oct 2025 - Present (1 month)
IT Support Analyst
GlaxoSmithKline
Jun 2018 - Present (7 years 5 months)
Trainee Operations Officer
VFS Global
Oct 2016 - Present (9 years 1 month)
Tech Associate
Wipro BPO
Aug 2015 - Present (10 years 3 months)
Ministry of Health and Child Care
Aug 2022 - Aug 2024 (2 years)
Marriott Global Property Team
Sep 2022 - Mar 2023 (6 months)
Security Network Engineer
MKNet Consulting
Jan 2021 - Feb 2022 (1 year 1 month)
Security Network Engineer
New Hope
May 2006 - Feb 2021 (14 years 9 months)
Jul 2021 - Jul 2022 (1 year)
Midrange Engineer
Silicon Overdrive
Sep 2020 - Jul 2021 (10 months)
Field Support Engineer
Intergro Technologies
Nov 2019 - Aug 2020 (9 months)
Euro Shawarma
Jan 2023 - Present (2 years 10 months)
