Jonah KrollJK
Open to opportunities

Jonah Kroll

@jonahkroll

Security-focused IT professional with a passion for cybersecurity.

United States

What I'm looking for

I am looking for a role that fosters growth in cybersecurity, offers challenges, and values proactive security measures.

As an IT Support Specialist with over two years of hands-on experience, I have developed a strong foundation in helpdesk support, system administration, and endpoint protection. My journey has been marked by a commitment to enhancing security measures, where I successfully supported over 300 users and maintained a remarkable 99.9% system uptime across educational environments. My proactive approach to problem-solving and my ability to communicate effectively have allowed me to thrive in fast-paced settings.

Currently, I am expanding my expertise in penetration testing through a personal homelab, utilizing tools like Kali Linux and Metasploit. I hold Google certifications in Cybersecurity and IT Support, which further validate my skills and dedication to the field. I am eager to leverage my advanced cybersecurity knowledge in a mid-level IT or security role, particularly within the tech or healthcare sectors, where I can contribute to safeguarding critical systems and data.

Experience

Work history, roles, and key accomplishments

SA

Operations & Tech Coordinator

St. Croix Lutheran Academy

Jul 2021 - Jun 2023 (1 year 11 months)

Coordinated campus technology logistics, resolving over 100 technical support cases annually and enforcing access control policies. Collaborated with facilities to maintain infrastructure and trained staff on security best practices.

Education

Degrees, certifications, and relevant coursework

Martin Luther College logoMC

Martin Luther College

B.S. in Education, Education

2017 - 2021

Studied core principles and practices of education. Focused on foundational knowledge required for a career in the educational field.

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