John Gomez

Resolved gaps in company data protection processes by creating new procedures and standards. Led data protection and security activities for GRC audits and coordinated vendor efforts for reliable SaaS data protection tools.

Planned and upgraded Avamar, NetBackup, and Data Domain systems, including security and firmware updates. Created operational processes and procedures for the Global Data Protection team and served as the Business Continuity Point of Contact.

Decreased offsite media management costs by 30% through vendor negotiations. Created processes to decrease security vulnerabilities and improve data protection, and consolidated backup environments for increased effectiveness.

Managed and maintained storage systems as a team lead. Collaborated with cross-functional teams to ensure data integrity and availability.

Led storage administration and team activities to maintain enterprise storage systems and support business requirements across the organization.

Administered and optimized storage infrastructure to meet business requirements. Provided technical support and resolved complex storage-related issues.

Managed and maintained backup systems to ensure data recovery and business continuity. Implemented and monitored backup strategies and procedures.

Provided enterprise-level technical support for various products and solutions. Diagnosed and resolved complex technical issues for customers.

Delivered senior-level technical support for Veritas software products. Assisted customers with product implementation, configuration, and issue resolution.

Completed an Associate of Arts degree focusing on liberal education. Gained foundational knowledge across various subjects.

Completed an Associate of Arts in Liberal Arts at Normandale Community College, focusing on foundational coursework to support further professional development.