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Customer support professional specializing in international gaming and telecom support.
Experience
Operations Executive
Intouch CX
Nov 2024 - Present (1 year)
CORepresentative — Operations
Concentrix
Aug 2023 - Sep 2024 (1 year 1 month)
Kenya45k-75k USD
A resourceful professional with a diverse background in customer support, sales and recruitment.
Experience
Staffing Specialist
Adelphi Medical Staffing
Oct 2022 - Present (3 years 1 month)
AI Data Trainer
I am a veteran communications leader specializing in strategic PR, crisis comms, and brand storytelling.
Experience
Co-Founder & Brand Strategist
Purple Duck Strategy Studio
Mar 2025 - Present (8 months)
Director of Marketing
inTech
Mar 2023 - Feb 2025 (1 year 11 months)
Director of Marketing & Communications
LGS PACE, LLC
DN
India3700k-3700k USD
Customer success and delivery leader driving SaaS growth and AI-enabled transformation.
Experience
Associate Director - Customer Success
Promobi Technologies Pvt Ltd
Jul 2024 - Present (1 year 4 months)
MCSeasoned managing director skilled in business growth, operations, and marketing.
Experience
Managing Director
VTravel Assistance
Jan 2018 - Present (7 years 10 months)
Managing Director
Phezulu Safaris
Mar 2017 - Jun 2017 (3 months)
Marketing Manager
Cytnet ICT Solutions
ATDedicated HR enthusiast seeking a challenging HR position.
Experience
Junior Executive-HR
CG Holdings Pvt. Ltd
Jun 2024 - Jul 2024 (1 month)
HR Intern
CG Holdings Pvt. Ltd
Mar 2024 - Jun 2024 (3 months)
SAExperienced Sr Executive Credit Control focused on optimizing receivables.
Experience
Senior Executive Credit Control
Rafiq Engineering Industries Ltd ROYALFANS
Jan 2019 - Present (6 years 10 months)
Senior Officer Marketing and Brand Promoting
Al Abbas Electric Company
Jan 2018 - Present (7 years 10 months)
CODigital marketing professional with expertise in customer engagement strategies.
Experience
Social Media Manager (Freelance)
Safirii
Digital & Social Media Manager
Dial Repair Group & Co Ltd (RingCo Digital)
Jul 2024 - Nov 2024 (4 months)
Customer Experience Lead (Social Media)
RADetail-oriented computer science graduate skilled in full-stack development and data annotation.
Experience
Data Annotator
Freelance
Jul 2023 - Present (2 years 4 months)
Store Executive
Chelis Bookazine Ltd
Jul 2021 - Present (4 years 4 months)
IT Services Manager
NKDetail-oriented healthcare revenue cycle specialist with 10+ years experience.
Experience
Senior Payment Posting Executive
Access Healthcare Services Pvt Ltd.
Mar 2019 - Present (6 years 8 months)
HC & Insurance Operations Associate
NTT Data Services Pvt Ltd.
Nov 2014 - Jul 2018 (3 years 8 months)
Customer Support Executive
HDB Financial Services Pvt Ltd.
Motivated accounting professional with auditing experience and strong financial reporting skills.
Experience
Associate Executive, Financial Reporting
Mitco Ltd
Jun 2024 - Dec 2024 (6 months)
PMAssociate Executive Auditor
PwC Mauritius
Nov 2023 - Mar 2024 (4 months)
Egypt50k-80k USD
Seasoned IT and product strategy leader driving ERP, automation, and data-driven solutions.
Experience
Director of IT Projects
K Line Europe GmbH
Feb 2024 - Present (1 year 9 months)
Tech Support Manager/Program Manager
XXDedicated pharmacist and law graduate with dual expertise.
Experience
Paralegal
Yabut Law Firm
Jun 2024 - Jul 2024 (1 month)
Project Development Officer
Department of Information and Communications Technology
Jan 2024 - Apr 2024 (3 months)
Legal Researcher
Department of Health
Jul 2023 - Jan 2024 (6 months)
DMTech-savvy and passionate virtual assistant
Experience
Volunteer
Not Provided
Virtual Assistant
Not Provided
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AK
Czechia25k-30k USD
Logistics | Affiliate Marketing | Project Management
Experience
DIChief Operating Officer
DIGITALMI
May 2021 - Apr 2023 (1 year 11 months)
DIHead of Publishers Department
DISPMOBI
Detail-oriented Manual QA Engineer delivering reliable software through rigorous testing and defect management.
Experience
QA Engineer
EncodeDots
May 2024 - Aug 2025 (1 year 3 months)
QA Engineer
Growthus Tec Private Limited
Apr 2023 - May 2024 (1 year 1 month)
Junior Software Tester
Way To Code LLP
Mar 2022 - Mar 2023 (1 year)
MMHighly adaptable IT support specialist with proven technology solutions expertise.
Experience
IT Support Specialist
Direct Office Services
Mar 2024 - Present (1 year 8 months)
Remote Account Executive
Lightspeed HQ
Jun 2021 - Dec 2023 (2 years 6 months)
Experienced application support engineer driving SLA compliance, uptime, and team mentorship.
Experience
Senior IT Officer
Siti Networks Ltd.
Dec 2021 - Present (3 years 11 months)
Technical Analyst
Biocyte India
Jun 2017 - Aug 2021 (4 years 2 months)
Technical Support Associate
Axis Softech Pvt. Ltd.
Jul 2016 - Jun 2017 (11 months)
SBCustomer Success Specialist with expertise in onboarding and compliance.
Experience
Customer Service Onboarding Team Leader
Yellow Card
Oct 2022 - Jan 2025 (2 years 3 months)
Customer Onboarding Analyst
Yellow Card
Sep 2021 - Nov 2022 (1 year 2 months)
Business Development Executive
iRecharge Tech Innovations
Jan 2018 - Feb 2021 (3 years 1 month)
Efficient operations auditor and administrative professional with data expertise.
Experience
Operations Auditor
Health Net, Inc.
Feb 2023 - Present (2 years 9 months)
Denial Coordinator
Centene
Feb 2022 - Feb 2023 (1 year)
Legal Assistant
Juan Lafonta & Associates, LLC
Nov 2019 - Feb 2022 (2 years 3 months)
Invisible
Oct 2022 - Oct 2022 (0 months)
Sales & Marketing Intern
Kijani Medical Limited
May 2022 - Oct 2022 (5 months)
Customer Service Agent
Bolt Kenya
Mar 2021 - Apr 2022 (1 year 1 month)
Call Centre Agent
Technobrain Limited
Feb 2021 - Mar 2021 (1 month)
Nov 2019 - Jun 2023 (3 years 7 months)
Communications & PR Manager
Jayco, Inc.
Jan 2018 - Nov 2019 (1 year 10 months)
Media Relations Director
State of Indiana
Jun 2015 - Dec 2017 (2 years 6 months)
Manager - Customer Success & Delivery
Sungard Availability Services
Jan 2015 - Jul 2024 (9 years 6 months)
Technical Solutions Representative IV
Hewlett-Packard Global E-Business Operations
May 2011 - Jan 2015 (3 years 8 months)
Senior Support Professional
Stream Global Services
Jun 2006 - May 2011 (4 years 11 months)
Technical Support Executive
Wipro BPO
Aug 2004 - May 2005 (9 months)
Aug 2015 - Nov 2016 (1 year 3 months)
Sales Assistant
Jacklink Enterprises (PVT) Ltd
Feb 2013 - Mar 2014 (1 year 1 month)
Odibets Kenya
Sep 2023 - Apr 2024 (7 months)
Merchant Support Lead
iPay Africa
Jun 2021 - Jul 2023 (2 years 1 month)
Merchant Support Officer
Safaricom PLC
Dec 2017 - Apr 2021 (3 years 4 months)
Ralph Computer Center
Oct 2015 - Jul 2021 (5 years 9 months)
IT Intern
Defence Space Administration
Jan 2020 - Jan 2021 (1 year)
Jul 2013 - Oct 2014 (1 year 3 months)
tactful
Jan 2022 - Jan 2024 (2 years)
Business Applications Supervisor
Eagle Chemicals
Feb 2017 - Jan 2022 (4 years 11 months)
OBBusiness Applications Supervisor
Orange Business
Sep 2008 - Feb 2017 (8 years 5 months)
Software Developer
Cairo Software Services
Aug 2007 - Sep 2008 (1 year 1 month)
Executive Assistant
University of Santo Tomas
Jun 2022 - Jun 2023 (1 year)
Virtual Assistant
US-based Pain Specialist
Nov 2021 - May 2022 (6 months)
Oct 2019 - Oct 2022 (3 years)
JUSenior Affiliate Marketing Manager
JUNGLETAP
Aug 2016 - Aug 2019 (3 years)
CELogistics Manager
CHK EXPRESS
Mar 2015 - Mar 2016 (1 year)
Technical Support Executive
Iterate India
Feb 2015 - Jul 2016 (1 year 5 months)
Senior Project Executive
Contentra Technologies
Mar 2013 - Nov 2014 (1 year 8 months)
Customer Care Representative
iRecharge Tech Innovations
Jan 2017 - Jan 2018 (1 year)
Call Center Representative
Medloss
Oct 2017 - Mar 2020 (2 years 5 months)
Receptionist
Michael Zarou
Mar 2017 - Sep 2019 (2 years 6 months)
