Open to opportunities

Martina Andreevska

@martinaandreevska

Message

Motivated sales professional with expertise in customer support.

Germany

Message

What I'm looking for

I am looking for a role that values growth, teamwork, and customer success.

I am a motivated sales professional with a strong background in customer support and quality assurance. My experience spans various roles where I have successfully driven growth and fostered client relationships. Currently, I work as a freelance Sales and Marketing Representative in Frankfurt, where I focus on cold calling and email marketing to generate leads and build lasting client connections.

Previously, I served as a Quality Assurance Specialist at Starcare Limited in London, ensuring that my colleagues had the necessary resources to excel. My role involved monitoring performance and providing support to enhance service delivery. I also held the position of Sales Marketing Executive at BT Call Services in Cyprus, where I utilized CRM software to manage client relationships and drive business growth through effective communication strategies.

Experience

Work history, roles, and key accomplishments

Current

Sales and Marketing Representative

Current

Freelance

Oct 2023 - Present (1 year 8 months)

Currently working on multiple projects involving cold calling and email marketing. Specializes in building client relationships and generating leads.

Cold Calling Email Marketing Client Relationship Management Lead Generation Sales Strategy

Quality Assurance Specialist

Starcare Limited

Jan 2023 - Aug 2023 (7 months)

Monitored and supported colleagues on a web platform with live chat support, ensuring they had the necessary resources and guidance.

Quality Assurance Monitoring Support Live Chat Team Collaboration

Sales Marketing Executive

BT Call Services

May 2022 - Jan 2023 (8 months)

Utilized CRM software for client relationship management and conducted international cold calling to drive business growth.

CRM Software Cold Calling Business Growth Client Management

Sales and Marketing Representative

XDT Marketing Service

Jan 2022 - May 2022 (4 months)

Engaged potential clients through strategic cold calling and managed client relationships using CRM software.

Cold Calling CRM Software Client Engagement Sales Process

Security Officer

Mohegan Sun Casino

Oct 2019 - Sep 2019 (-1 years 11 months)

Worked as a Security Officer during concerts and basketball games, ensuring safety and security.

Security Management Risk Assessment Communication Teamwork

Valet Dispatcher

Mohegan Sun Casino

Oct 2019 - Sep 2019 (-1 years 11 months)

Managed guest vehicle information using CVPS valet software, ensuring efficient parking services.

Valet Management Customer Service Time Management

Education

Degrees, certifications, and relevant coursework

University of Goce Delcev

Bachelor of Business Logistics, Business Logistics

2017 - 2021

Studied Business Logistics with a focus on economy, finance, logistics, customs, management, and administration. Completed a thesis on the Industrial Revolution 2020 - 2025.