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drswathi nairDN
Open to opportunities

drswathi nair

@drswathinair

Healthcare operations professional bridging clinical insight and operational execution.

India
Message

What I'm looking for

I seek roles focused on healthcare operations or clinical operations where I can improve patient-facing workflows, documentation quality, and cross-functional coordination while growing leadership skills.

I am a healthcare operator with clinical training and focused expertise in improving patient-facing workflows, documentation accuracy, and cross-functional coordination. I combine hands-on clinical experience with structured operational approaches to reduce leakage and improve service reliability.

My experience spans healthcare startups and multinational organisations across India, China, and the U.S., where I supported onboarding, eligibility assessment, and streamlined clinical documentation to enable clearer decision-making. I have worked directly on intake, compliance readiness, and EHR-driven workflows (Epic, PointClickCare, Practice Fusion).

I have strengthened service delivery by redesigning internal service sequences, improving inter-department coordination, and preparing concise operational summaries that reduce ambiguity and rework. I support quality and audit readiness through SOPs, playbooks, and structured reporting.

Currently pursuing an MBA in Hospital Administration & Healthcare Management, I am focused on developing leadership, decision-making, and people-oriented execution skills to contribute at scale within complex healthcare systems.

Experience

Work history, roles, and key accomplishments

YC

Clinic Assistant

Yasu Medical Beauty Clinic

Jan 2023 - Apr 2024 (1 year 3 months)

Stabilised service continuity by redesigning internal service sequences and coordinating staff workflows, reducing patient waiting time and improving client satisfaction through prompt responses.

NH

Medical Intern

Ningbo University First Hospital

Nov 2022 - Dec 2023 (1 year 1 month)

Supported physicians by streamlining documentation and patient assessment workflows, contributing to reduced delays in clinical decision-making and consistent care delivery within multidisciplinary teams.

NC

Quality Documentation Specialist

Nuance Communications

May 2022 - Sep 2022 (4 months)

Reviewed patient histories and clinical notes to prepare concise case summaries and documentation support, enabling smoother handoffs and contributing to operational continuity in clinical workflows.

Education

Degrees, certifications, and relevant coursework

D Y Patil University logoDU

D Y Patil University

Master of Business Administration, Hospital Administration and Healthcare Management

2025 -

Pursuing an MBA in Hospital Administration and Healthcare Management to strengthen leadership, decision-making, and operations in healthcare systems.

Ningbo University logoNU

Ningbo University

Bachelor of Medicine, Bachelor of Surgery, Medicine

2016 - 2023

Activities and societies: Received Ningbo University Zhejiang Province Government Scholarship (2019-2022) and Excellent International Student Scholarship (2018).

Completed MBBS with clinical training and internships, contributing to documentation accuracy, patient assessment workflows, and multidisciplinary care delivery.

Tech stack

Software and tools used professionally

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drswathi nair - Communications & Operations Associate - CareHub Inc | Himalayas