drswathi nair
@drswathinair
Healthcare operations professional bridging clinical insight and operational execution.
What I'm looking for
I am a healthcare operator with clinical training and focused expertise in improving patient-facing workflows, documentation accuracy, and cross-functional coordination. I combine hands-on clinical experience with structured operational approaches to reduce leakage and improve service reliability.
My experience spans healthcare startups and multinational organisations across India, China, and the U.S., where I supported onboarding, eligibility assessment, and streamlined clinical documentation to enable clearer decision-making. I have worked directly on intake, compliance readiness, and EHR-driven workflows (Epic, PointClickCare, Practice Fusion).
I have strengthened service delivery by redesigning internal service sequences, improving inter-department coordination, and preparing concise operational summaries that reduce ambiguity and rework. I support quality and audit readiness through SOPs, playbooks, and structured reporting.
Currently pursuing an MBA in Hospital Administration & Healthcare Management, I am focused on developing leadership, decision-making, and people-oriented execution skills to contribute at scale within complex healthcare systems.
Experience
Work history, roles, and key accomplishments
Communications & Operations Associate
CareHub Inc
Apr 2025 - Present (8 months)
Reviewed and synthesised clinical documentation to support accurate patient onboarding and eligibility assessment, reducing ambiguity and rework while strengthening coordination across clinical, operations, and compliance teams.
Executive Assistant
Sunrise Hospital
Jan 2025 - Mar 2025 (2 months)
Improved hospital operations by strengthening inter-department coordination, reducing scheduling and documentation delays, and delivering consolidated operational reports for leadership decision-making.
Clinic Assistant
Yasu Medical Beauty Clinic
Jan 2023 - Apr 2024 (1 year 3 months)
Stabilised service continuity by redesigning internal service sequences and coordinating staff workflows, reducing patient waiting time and improving client satisfaction through prompt responses.
Medical Intern
Ningbo University First Hospital
Nov 2022 - Dec 2023 (1 year 1 month)
Supported physicians by streamlining documentation and patient assessment workflows, contributing to reduced delays in clinical decision-making and consistent care delivery within multidisciplinary teams.
Quality Documentation Specialist
Nuance Communications
May 2022 - Sep 2022 (4 months)
Reviewed patient histories and clinical notes to prepare concise case summaries and documentation support, enabling smoother handoffs and contributing to operational continuity in clinical workflows.
Education
Degrees, certifications, and relevant coursework
D Y Patil University
Master of Business Administration, Hospital Administration and Healthcare Management
2025 -
Pursuing an MBA in Hospital Administration and Healthcare Management to strengthen leadership, decision-making, and operations in healthcare systems.
Ningbo University
Bachelor of Medicine, Bachelor of Surgery, Medicine
2016 - 2023
Activities and societies: Received Ningbo University Zhejiang Province Government Scholarship (2019-2022) and Excellent International Student Scholarship (2018).
Completed MBBS with clinical training and internships, contributing to documentation accuracy, patient assessment workflows, and multidisciplinary care delivery.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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