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Customer service professional skilled in conflict resolution, upselling, and customer satisfaction.
Experience
Customer Service Representative
Transcom
Jul 2023 - Jun 2025 (1 year 11 months)
Customer Service Representative
Panasiatic Solutions
Jul 2016 - Aug 2018 (2 years 1 month)
Customer service specialist excelling in remote, cross-cultural support.
Experience
English Customer Service Agent
Transcosmos Indonesia
Oct 2024 - Dec 2025 (1 year 2 months)
Customer support specialist delivering empathetic, efficient remote technical assistance.
Experience
Customer Support Specialist
EJR Tree Service LLC
Jan 2024 - Present (1 year 10 months)
Customer Support Specialist
ResultsCX
May 2023 - Jan 2024 (8 months)
Dedicated Customer Service Representative with a passion for positive experiences.
Experience
Customer Service Representative
Interval company
Jan 2020 - Dec 2023 (3 years 11 months)
Customer Support Assistant
Agero
Aug 2019 - May 2020 (9 months)
Customer service specialist with 8+ years in technical support.
Experience
Cashier/Customer Service
Gate Petroleum Company
Advanced Account Support Agent
Dish Network
Customer Service Representative
Motivated customer support trainee skilled in Freshdesk and empathetic customer communication.
Experience
Customer Support Agent
Self Training
Jan 2025 - Present (10 months)
Receptionist
G8 World Shopping Ventures
Jan 2025 - Present (10 months)
Experienced customer support specialist with a passion for service excellence.
Experience
Senior Customer Communication Analyst
AT&T
Jul 2014 - Present (11 years 4 months)
Customer escalation specialist skilled in resolving complex issues.
Experience
Customer Escalation Specialist
SunPower Philippines
Oct 2022 - Oct 2023 (1 year)
Escalation Specialist New Homes
SunPower Philippines
Mar 2019 - Jan 2022 (2 years 10 months)
Customer Service New Homes
Dedicated customer service professional with extensive BPO experience.
Experience
Customer Specialist Representative
Full Potential Solutions
Nov 2024 - Present (1 year)
Customer Escalation Specialist
Full Potential Solutions
Sep 2023 - Present (2 years 2 months)
Customer success leader specializing in team coaching, technical support, and retention for digital products.
Experience
Team Leader
Concentrix
Apr 2025 - Present (7 months)
Senior Customer Advisor
Concentrix
Jul 2022 - Apr 2025 (2 years 9 months)
Customer Success Advisor
Experienced crisis intervention specialist dedicated to emotional well-being.
Experience
Crisis Chat Specialist
Centerstone
Sep 2024 - Present (1 year 2 months)
Crisis Intervention Counselor (Chatline)
Rocky Mountain Crisis Partners
Aug 2022 - Sep 2024 (2 years 1 month)
Experienced customer service specialist focused on non-voice support and complaints.
Experience
Senior Customer Service Specialist
Etisalat Misr
Jan 2014 - Present (11 years 10 months)
Customer Service Representative
Vodafone Egypt
Jan 2009 - Jan 2014 (5 years)
Compliance and financial services professional with 12+ years in regulatory relations and risk management.
Experience
Contract Coordinator
Dahl Consulting
May 2025 - Jul 2025 (2 months)
Senior Escalations Representative
Wells Fargo
Jun 2020 - Jul 2024 (4 years 1 month)
Research & Remediation Representative
Wells Fargo
Resourceful individual eager to begin a professional career.
Experience
Entry-Level Professional
N/A
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Customer service professional delivering high CSAT through CRM-driven support and revenue growth.
Experience
Senior Process Associate
Accenture
May 2022 - Jul 2025 (3 years 2 months)
Web Chat Agent
FIS Global Solutions India Pvt. Ltd
Oct 2019 - Apr 2021 (1 year 6 months)
Customer Care Executive
Allianz Worldwide Partners
Compassionate crisis response trainee committed to safety and intervention.
Experience
Communications Analyst
PSRI Technologies
Oct 2023 - Present (2 years 1 month)
Shift Manager
Bellini's Counter
Sep 2023 - Sep 2023 (0 months)
Customer service representative skilled in resolving complex issues and improving satisfaction.
Experience
Customer Service Representative
Qualfon
May 2024 - Oct 2025 (1 year 5 months)
Customer support specialist with 5+ years' remote experience in billing, tickets, and compliance.
Experience
Customer Support Specialist
Webhelp+Concentrix
Jan 2020 - Present (5 years 10 months)
Radio & TV Technician
ANTV
Customer Service Specialist
I enjoy roles that are challenging.
Experience
Customer Service Representative
teleperformance.com
Jan 2023 - Jan 2025 (2 years)
Customer-focused service professional driving excellent client experiences.
Experience
Janitor
Judith & Jack Restaurant
Jun 2023 - Present (2 years 5 months)
Reservation Escalation Agent
IBEX Global
Jan 2023 - Jul 2025 (2 years 6 months)
Customer Service Agent
Prime Trust Financial
IBEX GLOBAL
May 2021 - Present (4 years 6 months)
Customer Service Representative
Conduit Global
May 2020 - Present (5 years 6 months)
Cashier/Customer Service
Harris Teeter
Jan 2019 - Present (6 years 10 months)
SunPower Philippines
Mar 2017 - Mar 2019 (2 years)
Customer Service Representative
SunPower Philippines
Feb 2016 - Mar 2019 (3 years 1 month)
Level 2 Technical Support Representative
West Contact Services Philippines
Aug 2012 - Feb 2016 (3 years 6 months)
Customer Service & Sales Representative
IBEX Global
Nov 2021 - Present (4 years)
Customer Service & Sales Representative
VXI Global Solutions, Inc
Jul 2020 - Present (5 years 4 months)
Customer Service Representative
VXI Global Solutions, Inc
Sep 2018 - Present (7 years 2 months)
Concentrix
Mar 2022 - Jul 2022 (4 months)
Registered Behavioral Technician
Cross River Therapy
Sep 2020 - Aug 2022 (1 year 11 months)
May 2018 - Jun 2020 (2 years 1 month)
Premier Phone Banker 2
Wells Fargo
Feb 2014 - May 2018 (4 years 3 months)
Consumer Phone Banker
Wells Fargo
Nov 2011 - Feb 2014 (2 years 3 months)
Mar 2019 - Sep 2019 (6 months)
Manpower
Jan 2022 - Jan 2023 (1 year)