Deanna Sharum

As a highly motivated entry-level professional, I am eager to launch my career as a Chat Support Agent with NoGigiddy. My experience as a Fraud Analyst at Sykes has equipped me with strong communication, problem-solving, and multitasking abilities. I am dedicated to delivering exceptional customer service in fast-paced environments, ensuring customer satisfaction through prompt and friendly support.

During my time at Sykes, I successfully delivered service to over 100 customers daily, resolving concerns efficiently and maintaining a positive environment. I communicated product information clearly, assisting clients in reporting fraud on their accounts, and collaborated with team members to protect client accounts. My commitment to learning new systems quickly and providing accurate support has been a cornerstone of my professional ethos.