Edikan Usendiah
@edikanusendiah
Entry-level business development and customer engagement specialist driving pipeline growth.
What I'm looking for
I am an entry-level Business Development and Customer Engagement professional with direct experience managing inbound inquiries, qualifying prospects, and coordinating meetings in remote, fast-paced environments.
I maintain high-quality prospect communication across email, messaging platforms, and voice calls, and I consistently meet daily activity targets while preserving a professional phone presence and clear written communication.
My background includes operational and project support for community health programs, where I managed participant records, communication logs, and activity schedules to support timely execution and stakeholder engagement.
I am organized, metrics-driven, and resilient, with certifications as a Virtual Assistant and in Project Management, and I am motivated to contribute to pipeline growth while delivering exceptional early-stage customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Engagement Associate
Ekaterina Viktorovna Aksenova
Mar 2025 - Present (11 months)
Responded to inbound inquiries and engaged prospective customers to qualify needs, schedule discovery calls, and support pipeline development while maintaining accurate prospect records and meeting daily activity targets.
Operations & Project Support Intern
Equitable Health Access Initiative
Jun 2024 - Sep 2024 (3 months)
Supported coordination of community health programs by managing participant records, tracking activities and deliverables, and assisting stakeholder communication to improve engagement and timely execution.
Education
Degrees, certifications, and relevant coursework
Lead City University
Master of Science, Public Health
2024 -
Pursuing MSc. Public Health at Lead City University with coursework and activities focused on public health practice and community health interventions.
ALX (certification)
Certification, Virtual Assistance
2024 - 2024
Completed a Virtual Assistant certification program focused on administrative and remote support skills.
Bingham University
Bachelor of Science, Physiology
2016 - 2020
Completed a Bachelor of Science in Physiology with studies covering human physiology and related biomedical sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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