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GCExperienced customer service supervisor with a focus on healthcare.
Experience
Call Center Supervisor
TTEC
Nov 2019 - Present (6 years)
Team Lead / Escalation Specialist
Faneuil, Inc.
Nov 2017 - Nov 2019 (1 year 11 months)
Call Center Representative
Faneuil, Inc.
Oct 2016 - Oct 2017 (1 year)
ZNCustomer service leader driving process improvements and stakeholder engagement.
Experience
Customer Service Head
Appolonia City
Jan 2024 - Present (1 year 10 months)
Youth Facilitator
ICGC Christ Temple
Sep 2018 - Present (7 years 2 months)
JL
United States100k-250k USD
I am a startup veteran who has built sales and service teams at 3 successful insurtechs.
Experience
RISr Manager
Rivian
Sep 2020 - Oct 2022 (2 years 1 month)
Visionary customer service leader with 20 years of experience.
Experience
Customer Service Manager
Geocko Inc.
Jan 2022 - Jan 2024 (2 years)
Customer Resolutions Manager
Wayfair
Mar 2020 - Jan 2022 (1 year 10 months)
Director of Operations
Thompson Mediation Service
Aug 2008 - Mar 2020 (11 years 7 months)
LGBusiness Operations and Customer Experience Leader with 10+ years of experience.
Experience
Director of Customer Support
Enlightened Today
Jun 2023 - Nov 2024 (1 year 5 months)
Senior Customer Service Manager
86 Repairs
Nov 2022 - Jun 2023 (7 months)
Virtual Customer Support Manager
4Patriots
Jan 2020 - Nov 2022 (2 years 10 months)
CFI lead with courage, respect, and an action bias mindset.
Experience
GRDirector of CX Operations
GrowFlow
Sep 2021 - Nov 2022 (1 year 2 months)
LFDedicated customer service manager with extensive experience in client relations.
Experience
Customer Service Assistant
LIDL
Aug 2023 - Nov 2023 (3 months)
Customer Service Manager
DFS
Jun 2018 - Mar 2021 (2 years 9 months)
Telemarketer
Indeed Law
May 2015 - Jan 2017 (1 year 8 months)
Transformational customer service leader driving operational excellence and customer satisfaction.
Experience
Director
Servegenie Solutions
Feb 2025 - Present (9 months)
General Manager - Customer Services
Hero Electronix
Nov 2018 - Nov 2024 (6 years)
XIRegional Service Manager
Customer service manager driving resolution, sales support, and operational efficiency.
Experience
Customer Service Manager
Cetis, Inc.
Jan 2009 - Present (16 years 10 months)
Customer Service Representative
Teledex LLC
Jan 2002 - Dec 2009 (7 years 11 months)
JVCustomer service skills, interpersonal skills, english communication skills, always willing to learn
Experience
Croupier
Newport World Resorts
JGCreative Art Director and Photographer with a passion for storytelling.
Experience
Field Photographer
Intersection
Jun 2020 - Present (5 years 5 months)
Founder
IgAustinTexas
Jan 2015 - Present (10 years 10 months)
JPArt Director & Photographer
Result-driven customer service manager with a strong technical background.
Experience
Customer Service Manager
Global Logistics Internet
Oct 2021 - Present (4 years 1 month)
Team Leader
Global Logistics Internet
Jan 2019 - Oct 2021 (2 years 9 months)
Customer Service Agent
CAUnited States95k-200k USD
Passionate customer service leader with over 13 years of experience.
Experience
HGSenior Customer Service Manager
Hachette Book Group
Feb 2023 - Jul 2025 (2 years 5 months)
JRI am a results-driven dispensary associate and marketing professional with strong sales and customer-service expertise.
Experience
Volunteer Mentor
Phi Sigma Kappa
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Accomplished senior-level Human Resources professional with diverse industry background.
Experience
National Director-Human Resources- Compensation
Southwest Keys Programs
Jan 2023 - Present (2 years 10 months)
Director-Human Resources- Compensation, Benefits and Leaves
Spring Independent School District
Jan 2021 - Jan 2023 (2 years)
DSDedicated professional with 8 years of customer service experience.
Experience
Customer Outbound Service Adviser
First Source / E.ON Next
Nov 2023 - Present (2 years)
Door-to-Door Sales Advisor
Community Fibre / Hey Broadband
Apr 2021 - Oct 2023 (2 years 6 months)
Hotel Attendant Manager
WRUnited States185k-235k USD
A seasoned leader with 20+ years of operational, financial, administrative, and business expertise
Experience
ABDirector, Technical Services and Support
Abl
Dec 2023 - Present (1 year 11 months)
I am a customer service leader specialising in luxury and DTC customer experience.
Experience
Customer Service Supervisor
Yagi Wrld & Mela Matcha
Feb 2025 - Present (9 months)
Senior Customer Service Advisor
Naked Ground / Nutricion
Mar 2021 - Jan 2025 (3 years 10 months)
VIP Client Services Representative
Sintillate
PKMultilingual sales professional with 20 years of B2B experience.
Experience
Freelancer
Self Employed
Jan 2018 - Present (7 years 10 months)
Country Manager / Sales Director
Stora Enso
Jan 2002 - Dec 2018 (16 years 11 months)
HNDedicated Customer Service and Operations Leader with proven expertise.
Experience
Member Service Adviser
Bupa
Jun 2024 - Present (1 year 5 months)
Senior Consultant
Nationwide Building Society
Jul 2023 - Present (2 years 4 months)
Retail Experience Representative
MTN Ghana
Dec 2018 - Jan 2024 (5 years 1 month)
National Service Personnel
MTN Ghana
Sep 2017 - Nov 2018 (1 year 2 months)
Customer Service Advisor
LA Fitness
Apr 2010 - Apr 2015 (5 years)
Xiaomi India
Mar 2015 - Oct 2018 (3 years 7 months)
SEAssistant Manager - Customer Service
Samsung Electronics
Sep 2012 - Feb 2015 (2 years 5 months)
HTCustomer Support Engineer
HTC
Apr 2010 - Aug 2012 (2 years 4 months)
Javi Glz Photography
May 2014 - Present (11 years 6 months)
Genius
Apple
Jul 2015 - Jul 2019 (4 years)
Global Logistics Internet
Jun 2015 - Jan 2019 (3 years 7 months)
Store Manager
Fenn Wright Manson Ltd
Nov 2008 - Apr 2012 (3 years 5 months)
Regional Manager
MG Textiles
Jan 2006 - Nov 2008 (2 years 10 months)
Customer Service Manager
Hachette Book Group
Aug 2017 - Feb 2023 (5 years 6 months)
HGClaims Manager
Hachette Book Group
Sep 2016 - Aug 2017 (11 months)
FUCollections Supervisor
FORUM Credit Union
Jan 2016 - Sep 2016 (8 months)
FUContact Center Assistant Manager
FORUM Credit Union
Dec 2011 - Jan 2016 (4 years 1 month)
Customer Care /HR Service BPO Team Manager
Alight Solutions
Jan 2015 - Jan 2021 (6 years)
Contact Center Manager
W.W. Grainger
Jan 2014 - Jan 2015 (1 year)
CS Client Team Manager
AON Hewitt
Jan 2011 - Jan 2014 (3 years)
Minibar Systems, Marriott Hotel
Dec 2018 - Jan 2020 (1 year 1 month)
Customer Experience Manager
William Hill
Dec 2017 - Nov 2018 (11 months)
Sales Associate
Monsoon / Accessorize
Nov 2016 - Sep 2017 (10 months)
Director, Strategy and Operations
Amplify
Aug 2022 - Nov 2023 (1 year 3 months)
EDDirector, Customer Experience
Edmentum
May 2020 - Aug 2022 (2 years 3 months)
EDSr. Manager, Client Operations
Edmentum
Jan 2019 - Apr 2020 (1 year 3 months)
Manager, Order Processing
Edmentum
Mar 2013 - Jul 2018 (5 years 4 months)
Jun 2019 - Mar 2021 (1 year 9 months)
Corporate Customer Service Rep
Tesla
Sep 2016 - Mar 2019 (2 years 6 months)
Customer Service Representative
Concentrix First Direct
Mar 2023 - Present (2 years 8 months)
Driver's Mate
M4 Specialists
Nov 2021 - Present (4 years)
Warehouse Operative
B&M Retail
May 2021 - Present (4 years 6 months)
