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Create a company profile to connect with top remote employees.
Find highly qualified candidates
Promote your company values
Browse beyond traditional resumes
Explore competitive salary expectations
Filter by visa requirements
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Bilingual customer success manager with expertise in retention strategies.
Experience
Customer Experience Manager
NOOM
Oct 2021 - Present (4 years 1 month)
Bilingual User Support Specialist
NOOM
Sep 2020 - Oct 2021 (1 year 1 month)
Assistant Tourism Program Manager
TravelWorks
Sep 2017 - Jul 2019 (1 year 10 months)
NZ
United Arab Emirates40k-100k USD
Customer experience leader with 20 years of expertise in service delivery.
Experience
Technical Services Sales Officer
Maawil Al Imraan Tech Services LLC
Apr 2024 - Present (1 year 7 months)
Detail-oriented customer service representative with strong interpersonal skills.
Experience
Customer Service Representative 2
Service Ontario - Ministry of Public and Business Service De
Mar 2024 - Present (1 year 8 months)
Client Advisor
Royal Bank of Canada
Jul 2023 - Present (2 years 4 months)
Experienced Customer Experience Manager with 20+ years improving contact center performance and quality assurance.
Experience
Customer Service Analyst
Black & Decker / DeWalt
Jan 2022 - Jun 2025 (3 years 5 months)
Contact Center Workflow Manager
Stanley Black & Decker
Oct 2007 - Jan 2022 (14 years 3 months)
Team Leader, Customer Service
CWCustomer service specialist with strong leadership and organizational skills.
Experience
Risk Specialist Agent
Teleperformance
Sep 2023 - Present (2 years 2 months)
Deputy Manager
Carpetright
Jan 2022 - Jan 2024 (1 year 11 months)
Supervisor
Jaspers of Hinckley
Sep 2020 - Oct 2021 (1 year 1 month)
Customer Success Leader specializing in CRM and process optimization.
Experience
Customer Success & Technology Consultant
Self-Employed
May 2024 - Present (1 year 6 months)
Manager, Customer Experience
Savex Technologies Pvt Ltd
Sep 2023 - Apr 2024 (7 months)
Operations Head - Customer Support & Digital Transformation
Customer-experience leader specializing in VIP support and ticketing.
Experience
VIP Manager
BGD Tech Pvt Ltd
Sep 2023 - Sep 2025 (2 years)
Sales Manager
Galore Casa
Oct 2022 - Mar 2023 (5 months)
Branch Sales Officer
IDFC First Bank
Nov 2021 - Aug 2022 (9 months)
LWDedicated customer service professional with strong leadership skills.
Experience
Personal Shopper
Walmart
Oct 2023 - Present (2 years 1 month)
Crew Member
Jack In The Box
Dec 2022 - Aug 2023 (8 months)
Crew Member
Sonic Drive-In
Jun 2022 - Oct 2022 (4 months)
WR
United States185k-235k USD
A seasoned leader with 20+ years of operational, financial, administrative, and business expertise
Experience
ABDirector, Technical Services and Support
Abl
Dec 2023 - Present (1 year 11 months)
ADCustomer Care Specialist with a proven track record in client satisfaction.
Experience
Customer Care Specialist
PALMPAY
Oct 2019 - Feb 2022 (2 years 4 months)
Customer Service Intern
United Bank of Africa
Oct 2019 - Nov 2019 (1 month)
MB
India18k-25k USD
Strategic Senior Support Leader with 13 years of experience.
Experience
Shift Leader - Client Services
innRoad
Apr 2024 - Mar 2025 (11 months)
INSenior Client Services Advisor
innRoad
May 2022 - Mar 2024 (1 year 10 months)
I am a Customer Relations Manager driving satisfaction with data-informed, tech-enabled service.
Experience
Firefighter
Patriot General Engineering
Jun 2024 - Present (1 year 5 months)
Regional Manager
Best Buy Geek Squad
Feb 2018 - Jun 2024 (6 years 4 months)
DMExperienced customer service professional with a passion for team development.
Experience
Customer Care
Rise Broadband
May 2024 - Present (1 year 6 months)
Associate Team Lead
GE Appliances
Jan 2023 - Apr 2024 (1 year 3 months)
Call Center Manager
Procom
Sep 2017 - Dec 2022 (5 years 3 months)
FFCollege student with skills in development management and customer service.
Experience
Call Center Agent
Alorica
Sep 2023 - Mar 2024 (6 months)
Service Crew
Golden Arches Development Corporation
Mar 2020 - Jun 2023 (3 years 3 months)
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JSResults-oriented Customer Experience Manager with a passion for service excellence.
Experience
Customer Experience Manager L2
Eshopbox Ecommerce Pvt. Ltd.
Feb 2023 - Present (2 years 9 months)
Technical Content Specialist
Eshopbox Ecommerce Pvt. Ltd.
Sep 2022 - Present (3 years 2 months)
OOPersonable and results-driven Customer Service Manager
Experience
Customer Service Manager
Bank of America
Mar 2020 - Present (5 years 8 months)
Customer Service Supervisor
Wells Fargo
Mar 2018 - Mar 2020 (1 year 11 months)
Nigeria15k-20k USD
Dedicated Customer Experience Manager enhancing satisfaction and loyalty.
Experience
Customer Experience Manager
Climax Roofing Sheets Enterprises
May 2013 - Present (12 years 6 months)
Motivated professional with strong customer service and leadership skills.
Experience
Price Controller
Sefalana Shopper Molapo Crossing
Feb 2023 - Feb 2023 (0 months)
Front End Controller
Sefalana Shopper Molapo Crossing
Feb 2023 - Feb 2023 (0 months)
Cashier
Sefalana Shopper Molapo Crossing
Jul 2022 - Jan 2023 (6 months)
SOVersatile professional specializing in customer service and executive support.
Experience
Customer Experience Executive
Liforme
Oct 2024 - Present (1 year 1 month)
Virtual Assistant & Remote Freelancer
Virtual Assistant Training & Remote Freelancer
Jan 2025 - Mar 2025 (2 months)
AI Augmented Professional Development
Results-driven sales and customer service professional with 13+ years experience.
Experience
Register Process Agent
Express Compliance
Jan 2024 - Present (1 year 10 months)
Freelance Designer
Freelance
Jan 2010 - Present (15 years 10 months)
Shift Lead & Office Scheduler
Trade Relations & Business Operations Manager
Al Barni Gourmet
Jan 2023 - Jan 2024 (1 year)
Call Center Supervisor Relationship Officer
HSBC Bank M.E. Ltd
Jul 1998 - Aug 2006 (8 years 1 month)
Assistant Branch Manager Advisor
Royal Bank of Canada
Nov 2022 - Present (3 years)
Client Advisor
Royal Bank of Canada
Oct 2021 - Present (4 years 1 month)
Store Clerk
LCBO
May 2020 - Present (5 years 6 months)
Black & Decker / DeWalt
Oct 2005 - Jan 2007 (1 year 3 months)
Senior Customer Service Account Rep
National Home Centers
Jan 2000 - Oct 2005 (5 years 9 months)
Various Customer Service & Admin Roles
Hearst Corp / Avon Books Distribution
Jan 1989 - Jan 1999 (10 years)
Assistant Manager
Laura Ashley
Aug 2019 - Aug 2020 (1 year)
Sales Leader
Laura Ashley
Nov 2016 - Aug 2019 (2 years 9 months)
Silver Consumer Electricals Pvt Ltd
Feb 2022 - Jun 2023 (1 year 4 months)
Customer Service Manager
OnePlus - India
Mar 2019 - Jan 2022 (2 years 10 months)
Customer Service and Operation Manager
QDIGI Services Pvt Ltd
Apr 2016 - Jan 2019 (2 years 9 months)
Customer Service Executive
Ecpl Systems
Apr 2020 - Sep 2021 (1 year 5 months)
Customer Service Executive
Air India Sats
Sep 2018 - Jan 2020 (1 year 4 months)
Director, Strategy and Operations
Amplify
Aug 2022 - Nov 2023 (1 year 3 months)
EDDirector, Customer Experience
Edmentum
May 2020 - Aug 2022 (2 years 3 months)
EDSr. Manager, Client Operations
Edmentum
Jan 2019 - Apr 2020 (1 year 3 months)
Manager, Order Processing
Edmentum
Mar 2013 - Jul 2018 (5 years 4 months)
LOProvider Reimbursement Specialist
LogixHealth
Feb 2021 - Feb 2022 (1 year)
ZATeam Operations Leader
ZARA
Dec 2017 - Jun 2018 (6 months)
STTeam Leader
StarHub
May 2015 - Nov 2017 (2 years 6 months)
Call Center Manager
Central Security Group
Jun 2015 - Sep 2017 (2 years 3 months)
Supervisor
Hewlett-Packard
Feb 2004 - Jun 2015 (11 years 4 months)
Publishing Advisor
Mudranik Technologies
Oct 2021 - Present (4 years 1 month)
Operations Executive
Vindiata
Jul 2021 - Present (4 years 4 months)
Content Associate
Muscle Wolves
Apr 2021 - Present (4 years 7 months)
Internship
Olives Berries Geometric Technologies
Mar 2011 - Mar 2012 (1 year)
African Leadership Experience – AICE Programme
Sep 2024 - Dec 2024 (3 months)
Executive Partner Training
Athena Go
Aug 2024 - Sep 2024 (1 month)
Healthcare Interpreter
AMN Healthcare Language Services
Jan 2024 - Aug 2024 (7 months)
Federal Motor Carrier Safety Administration LLC
Jan 2018 - Dec 2023 (5 years 11 months)
Top Sales Representative
Kirby Companies
Jan 2009 - Dec 2018 (9 years 11 months)
