FFFhil Fijer
@fhilfijer
College student with skills in development management and customer service.
PhilippinesWhat I'm looking for
I am a college student pursuing a Bachelor of Development Management at Cavite State University, where I have honed my skills in teamwork and leadership. My experiences in customer service have equipped me with the ability to manage tasks simultaneously while maintaining a focus on priorities. I thrive in both independent and team settings, ensuring that I contribute effectively to any project.
Throughout my academic journey, I have taken on various roles, including a Call Center Agent at Alorica, where I managed retail accounts through voice and chat support. My background in service crew positions at Golden Arches Corporation and other establishments has further developed my communication and negotiation skills. I am passionate about creating positive customer experiences and am eager to apply my knowledge in a professional environment.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Alorica
Sep 2023 - Mar 2024 (6 months)
Managed retail accounts, handling both voice and non-voice (chat support) interactions. Demonstrated ability to manage tasks simultaneously while maintaining focus on priorities.
Service Crew
Golden Arches Development Corporation
Mar 2020 - Jun 2023 (3 years 3 months)
Provided excellent customer service as a Service Crew member. Developed teamwork and leadership skills in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
CUCavite State University
Bachelor of Development Management, Development Management
Undertook undergraduate studies in development management, focusing on various aspects of societal and organizational development. Gained foundational knowledge and skills relevant to managing development projects and initiatives.
City College of Tagaytay
Senior High School Diploma, General Studies
Completed senior high school education, building a strong academic foundation. Developed essential skills and knowledge across various subjects.
Tagaytay City National High School
Junior High School Diploma, General Studies
Activities and societies: Hosting
Completed junior high school education, focusing on core academic subjects. Participated in various school activities, including hosting events.
Patutong Malaki Elem School
Elementary School Diploma, General Studies
Completed elementary education, acquiring fundamental knowledge and skills. Developed basic literacy and numeracy abilities.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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