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Dynamic professional skilled in operations and customer relations.
Experience
Account Support Specialist
Grab Indonesia
Jan 2023 - Present (2 years 10 months)
Operations Intern
iMotorbike Malaysia
May 2022 - Present (3 years 6 months)
Customer Care Officer with strong organizational and problem-solving skills.
Experience
Customer Care Officer
Singapore Telecommunications Limited
Sep 2013 - Jul 2020 (6 years 10 months)
Maintenance Manager
Envo BPO Services Sdn Bhd
May 2013 - Jul 2013 (2 months)
Front-Desk Officer
Heritage House Hotel Limited
Ambitious administrative professional skilled in office operations, HR tasks, and operational management.
Experience
Administrative Intern
Paya Farmers’ Organization Authority
Apr 2025 - Present (7 months)
Restaurant Manager
NQA HAN Enterprise
Jul 2021 - Jan 2024 (2 years 6 months)
Operations Assistant
NQA HAN Enterprise
Apr 2020 - Mar 2021 (11 months)
Experienced founder and project manager driving digital transformation.
Experience
Founder & Developer
The RSVP CLUB
Nov 2023 - Present (2 years)
Founder In Residence
Antler
Oct 2023 - Nov 2023 (1 month)
Co-Founder & Product Lead
Marigold Rentals Enterprise
I am a front-end developer specializing in React and performance.
Experience
Front-End Developer
Asif Hosen
Detail-oriented QA Engineer with expertise in automation testing.
Experience
Quality Analyst II
HealthLevel India Pvt. Ltd.
Sep 2021 - Present (4 years 2 months)
Product executive driving strategy, delivery, and quality assurance.
Experience
Project Management Executive
BE International Sdn Bhd
Feb 2025 - May 2025 (3 months)
AI engineer and data professional building RAG systems, vector databases, and analytics pipelines.
Experience
AI Engineer
Taiwan Think Tank
Sep 2025 - Present (2 months)
Part-time Data Curator
Veeva Systems
Oct 2024 - Sep 2025 (11 months)
Outsourced Data Analyst
Leashare
Experienced Medical/Physician Assistant and Medical Interpreter
Experience
Senior Medical Assistant
Meridian Medical Clinic
Jan 2022 - Present (3 years 10 months)
Senior Medical Assistant
Klinik Medtromedic
Feb 2020 - Jan 2022 (1 year 11 months)
Medical Assistant
Malaysia Urgent Care (MUC)
I am a collaborative senior software engineer specializing in scalable data solutions and mentoring engineering teams.
Experience
Senior Software Engineer
Orsted
Sep 2022 - Present (3 years 2 months)
Senior Software Developer
FPT Software
Nov 2021 - Aug 2022 (9 months)
Software Engineer
Anacle System Limited
Customer-focused trust and safety professional skilled in complaint resolution.
Experience
Customer Relations Specialist
Foundever Malaysia Sdn. Bhd.
Jun 2024 - Dec 2024 (6 months)
Trust and Safety Analyst
Accenture Technology Solutions Sdn. Bhd.
Jan 2022 - Jan 2024 (2 years)
Customer Service Representative
ZIMI Tech Inc.
Quality management professional specializing in medical devices and ISO compliance.
Experience
Assistant Manager, Quality
B. Braun Medical Industries Sdn Bhd
Jan 2024 - Present (1 year 10 months)
Head of Quality Department
Multi Mould Industries Sdn Bhd
Jul 2023 - Dec 2023 (5 months)
Assistant Manager, Quality Assurance
Experienced communication specialist with a focus on digital change management.
Experience
Digital Change Implementer
Shell Malaysia
Knowledge Management & Communication Specialist
Jabatan Perhutanan Semenanjung Malaysia
Producer
Dynamic HR professional with 5 years of diverse experience.
Experience
Human Resource Service Specialist
Advance Micro Device (AMD)
Apr 2024 - Present (1 year 7 months)
Human Resources & Operation Executive
Kin Kiong Heng Kee Trading Sdn Bhd
Apr 2024 - May 2024 (1 month)
Human Resources & Admin Executive
I am an MBA-qualified technical support specialist driving customer satisfaction and process improvements.
Experience
Technical Support Advisor 2
World’s Largest Computer Manufacturing Company
Jan 2022 - Present (3 years 10 months)
Content Moderator
Concentrix
Mar 2020 - Dec 2021 (1 year 9 months)
Corporate Relations Executive
Accomplished cross-border payment specialist with 16 years of experience.
Experience
Senior Financial Transaction Specialist
Confidential International Banking Partner
Jan 2009 - Present (16 years 10 months)
Dedicated project manager with international experience and leadership skills.
Experience
Project Management Intern
Mereka Innovation Education Sdn. Bhd.
Jul 2024 - Jul 2024 (0 months)
Website Content Writer
Promilenial.com
Sep 2023 - Nov 2023 (2 months)
Production & Quality Staff
Marukaichi Suisan Co., Ltd.
Jun 2022 - Dec 2022 (6 months)
I am a Microsoft-certified full-stack developer specializing in .NET, C#, and SQL databases.
Experience
System Analyst
2 Creative Technology Ltd
Aug 2023 - Present (2 years 3 months)
Senior Analyst Programmer
Emart Holdings Sdn Bhd
Jan 2017 - Jul 2023 (6 years 6 months)
Senior Analyst Programmer
Sarawak Oil Palms Berhad
Frontend Engineer specializing in performance optimization and user experience.
Experience
Frontend Engineer
Segwitz Sdn Bhd
Sep 2023 - Present (2 years 2 months)
Frontend Engineer
Zestgeek Solutions Pvt. Ltd.
Jun 2022 - Sep 2023 (1 year 3 months)
30k-40k USD
GCP-certified Trial Master File Specialist with experience processing clinical trial documentation.
Experience
TMF Specialist II (Compliance Team)
Syneos Health
Oct 2023 - Present (2 years 1 month)
Jan 2005 - Nov 2007 (2 years 10 months)
Oct 2020 - Nov 2023 (3 years 1 month)
Project Manager
Nielsen IQ
Feb 2018 - Jul 2023 (5 years 5 months)
E2E Operations Associate
Nielsen IQ
Oct 2020 - Feb 2022 (1 year 4 months)
Jul 2023 - Oct 2023 (3 months)
Data Engineer
Netmedia Leashare Sdn. Bhd.
Apr 2023 - Oct 2023 (6 months)
Data Analyst Intern
Netmedia Leashare Sdn. Bhd.
Apr 2023 - Jul 2023 (3 months)
Jan 2018 - Feb 2020 (2 years 1 month)
Jul 2020 - Oct 2021 (1 year 3 months)
Software Developer
TripCetera
Jun 2018 - Jun 2020 (2 years)
Software Developer
SimpliDOTS
Jul 2016 - Jun 2018 (1 year 11 months)
Jul 2020 - Oct 2021 (1 year 3 months)
Professional Latex Sdn Bhd
Jan 2022 - Jun 2023 (1 year 5 months)
Executive, Quality Management System
REAL Education Group Sdn Bhd
Aug 2017 - Dec 2021 (4 years 4 months)
Chemist, Quality
Top Glove Sdn Bhd
Jul 2015 - Jul 2017 (2 years)
ATV Film Sdn Bhd
Marcom Manager
EKW Beauty Sdn Bhd
Intern
Radio Television Malaysia (RTM)
Transairmarine Freight Services Sdn Bhd
Jun 2019 - Apr 2024 (4 years 10 months)
Human Resource Generalist (Internship)
ITW Meritex Sdn Bhd
Starling Gold Asset
Nov 2018 - Jan 2019 (2 months)
Japanese Teacher
Hanami Japanese Language Course
Mar 2021 - May 2022 (1 year 2 months)
Content Project Manager
Plain Feminism
Sep 2020 - Sep 2021 (1 year)
Oct 2011 - Dec 2016 (5 years 2 months)
Software Engineer
T-Systems Sdn Bhd
Jan 2010 - Sep 2011 (1 year 8 months)
Software Engineer
Thomson Media Solutions Sdn Bhd
Oct 2007 - Dec 2009 (2 years 2 months)
TMF Specialist I (Primary Resource)
Syneos Health
Jun 2022 - Sep 2023 (1 year 3 months)