Open to opportunities

Que Azeem

@queazeem

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Recording artist, music producer and trust & safety specialist blending creative and analytical skills.

Malaysia

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What I'm looking for

I seek roles combining creative music production and studio leadership with opportunities to grow audience reach, mentor talent, and contribute to trust & safety or content integrity initiatives.

I am a recording artist and music producer with over eight years of experience composing, recording, arranging and performing with my band RAMAYAN. I have released a self-titled EP (2016) and a full-length album 'Di Persiaran Cakrawala' (2021), and won Best Song at the TAPAU Awards 2020.

As co-founder of a recording studio/startup, I manage advertising, networking, marketing and talent scouting, and create promotional media including graphic and sound editing to grow listenership on streaming platforms.

Parallel to my music career, I have professional experience in trust & safety and content review, working on projects for clients including Accenture and Cognizant (Google ET-RM), handling sensitive content, research for election and extremism data, and meeting strict quality and productivity targets.

I also serve as an Apple Specialist and mentor at a major retail location, leading floor operations, mentoring staff, running wellness and accessibility initiatives, and earning multiple recognition awards for innovation and contribution.

Experience

Work history, roles, and key accomplishments

Current

Specialist

Current

Apple Marina Bay Sands

Nov 2021 - Present (4 years 3 months)

Mentored team members, managed customer escalations and floor resources, led Today at Apple sessions and mental health initiatives, and earned repeated 'Exceed Expectations' and Applause Awards for innovation and contribution.

Customer Service Mentoring Escalation Management Resource Planning Training

Current

Co-Founder & Curator

Current

Upper Mustaj Records Enterprise

Mar 2019 - Present (6 years 11 months)

Co-founded a recording studio/startup focused on scouting talent, producing recordings, and managing marketing and promotional agendas to drive client engagement and expand industry networks.

Talent Scouting Studio Marketing Networking Artist Management

Current

Exclusive Recording Artist

Current

Luncai Emas Sdn Bhd

Jan 2015 - Present (11 years 1 month)

Compose, record, arrange and produce music for band RAMAYAN, releasing an EP (2016) and full-length album 'Di Persiaran Cakrawala' (2021) and winning Best Song at TAPAU Awards 2020 to grow streaming listenership.

Composer Production Audio Editing Content Creation Promotion

Senior Process Executive

Cognizant

Jan 2020 - Jun 2020 (5 months)

Led Bahasa Indonesia content moderation for Google ET-RM project, ensuring accurate identification of violations, maintaining confidentiality, meeting quality targets, and testing beta platform features.

Content Moderation Bahasa Confidentiality Reporting

Content Review Analyst

Accenture

Oct 2018 - Oct 2019 (1 year)

Reviewed photos, videos and text to identify policy violations for trust & safety, met productivity and quality targets, and supported global cross-functional escalations including ad-hoc violent extremism and election data projects.

Content Moderation Trust & Safety Quality Assurance Cross Functional Communication Data & Research Escalation Management

Education

Degrees, certifications, and relevant coursework

SEGi University

Bachelor of Science, Psychology & Communication

2012 - 2018

Activities and societies: Student Ambassador (Convocation), 2017

Completed Cambridge IGCSE 'O' Level and BSc in Psychology & Communication at SEGi University between 2012 and 2018; served as Student Ambassador at convocation in 2017.