Angeline Wong

• Shortlist potential gaming groups and make contact with the owner to discuss about the purchase deal.
• Assist leader in language translation. (Mandarin and English)
• Regularly update company’s Facebook page with latest game news and info.
• Prepare month end report and account report.

• Match purchase orders to invoices and enter invoices into system (BASWARE).
• Calculate, post business transactions, process invoices, verify financial data for use in maintaining accounts payable records, and provide other clerical support necessary to pay the obligations of the organization (SAP).
• Process ad-hoc / monthly payments to respective companies in different countries.

• Assist the sales team, focusing mainly on managing schedules and the distribution of any sales documentation.
• Prepare and then follow up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
• Prepare Performa invoices and arrange shipments delivery.
• Efficiently respond to any online or telephone queries in a calm and friendly manner.

• Answer customers’ queries about products and existing promotions together with upcoming promotions.
• Use LiveChat800 to respond to customers’ chats, understand their problems and instantly solve the issues they are facing.
• Handle customers’ complaints and try to comfort them.
• Prepare checklist for proper job handover to day/night shift team.

• Liaise with AKAD team members to manage the documents required for collection purposes.
• Interface with large and medium customers to actively and aggressively solve credit and billing problems in a timely manner.
• Provide the required documents - invoice, supporting documents and reports for the customers to arrange payment promptly.
• Ensure special billing requests by customers are met.