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Customer service representative passionate about improving lives through care.
Experience
Customer Service Representative
N/A
Aug 2023 - Present (2 years 3 months)
Customer Sales Supervisor
Societe Sigam Ltd
Feb 2021 - Jun 2023 (2 years 4 months)
Community Project Volunteer
N/A
Accomplished Program Manager with expertise in impactful development projects.
Experience
Program Manager
Centre for Youth and Family Empowerment
Feb 2022 - Present (3 years 9 months)
Enumerator
INTERSOS
Oct 2021 - Present (4 years 1 month)
Intern
Tech-savvy Marketing Officer with 6+ years in telecommunications.
Experience
Operating Marketing Officer
Orange Cameroon
Dec 2024 - Present (11 months)
Operating Marketing Officer
Orange Cameroon
Nov 2022 - Dec 2024 (2 years 1 month)
Interim Operating Marketing Officer
Orange Cameroon
Dynamic professional in management and communication, skilled in client relations & business growth.
Experience
Business Partner
THEBULKY FZC
Nov 2021 - Nov 2022 (1 year)
Content Producer
Detail-oriented administrative professional specializing in customer experience and operational efficiency.
Experience
Customer Experience Rep
Spectra Beauty
Apr 2017 - Present (8 years 7 months)
Experienced Managing Director specializing in fintech and legal compliance.
Experience
Managing Director
Yellow Card Cameroon Ltd
Aug 2022 - Apr 2024 (1 year 8 months)
Regional Legal Counsel
Yellow Card
Sep 2021 - Apr 2024 (2 years 7 months)
Administrative & Finance Consultant
Societe Rafiki Investment Group Sarl
Jan 2022 - Jul 2022 (6 months)
48k-80k USD
Bilingual customer service specialist delivering efficient technical support and retention.
Experience
Customer Assistant Specialist
Sutherland
Oct 2023 - Jun 2025 (1 year 8 months)
Senior Customer Service Representative
60k-80k USD
Seeking a position in Information Technology as Technical Support Engineer
Experience
Technical Support Specialist
Cameroon Telecommunications
Nov 2017 - Dec 2022 (5 years 1 month)
L2 Technical Support Engineer
Result-oriented agropastoral counselor with project management expertise.
Experience
Agropastoral Counselor
PCP-ACEFA
Jun 2019 - Dec 2024 (5 years 6 months)
Intern - Administrative Support
PRODEL
Apr 2022 - Oct 2022 (6 months)
Assistant Project Manager
Cabinet Conseil for Ever Dom
Strategic Procurement and Logistics Specialist with over 10 years experience.
Experience
Procurement Officer
Catholic Relief Services
Oct 2021 - Present (4 years 1 month)
Administrative & Procurement Assistant
Catholic Relief Services
May 2014 - Sep 2021 (7 years 4 months)
Administrative Secretary
Experienced customer experience and stock management professional.
Experience
Intern - Stock Administrator
MTN Cameroon
Aug 2023 - Nov 2024 (1 year 3 months)
Acting Supervisor
MTN Cameroon
Jan 2024 - Jan 2024 (0 months)
Assistant Lecturer
VISION
Jan 2021 - Jun 2023 (2 years 5 months)
Results-oriented IT support specialist with a passion for problem-solving.
Experience
IT Support/Maintenance Technician
New Generation Technologies, NGT ltd
Sep 2021 - Present (4 years 2 months)
IT Support (Volunteering Intern)
New Generation Technologies, NGT ltd
Jul 2020 - Sep 2021 (1 year 2 months)
I am a self-driven software engineering graduate skilled in full-stack development and problem-solving.
Experience
Software Developer
Self Employed
Aug 2022 - Present (3 years 3 months)
Motivated SOC Analyst with expertise in cybersecurity and incident response.
Experience
SOC Analyst/Incident Response
Think Tech Consulting LLC
Mar 2024 - Present (1 year 8 months)
IT Helpdesk Support Analyst
Think Tech Consulting LLC
Jan 2021 - Feb 2022 (1 year 1 month)
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Motivated IT Support Technician seeking new opportunities.
Experience
IT Maintenance
CAMPOST
Nov 2024 - Present (1 year)
Junior IT Specialist
WARITIS GROUP
Mar 2024 - Sep 2024 (6 months)
IT Support Intern
MINPOSTEL
Apr 2021 - Nov 2021 (7 months)
Resilient full-stack software engineer with 4+ years of experience.
Experience
Software Developer
UrPharm
Jun 2024 - Present (1 year 5 months)
Software Developer
UrPharm
Jun 2024 - Present (1 year 5 months)
Mid-level Software Developer
Go-Groups LTD
I am a bilingual virtual assistant and customer support specialist focused on remote client success.
Experience
Customer Support Supervisor
Camershore
Jan 2022 - Nov 2023 (1 year 10 months)
Freelance Virtual Assistant
MBA professional in information and communication management with strong customer-service skills.
Experience
Customer Service Representative
MTN Bamenda
Aug 2023 - Aug 2025 (2 years)
Customer Service Intern
Experienced HR Generalist with a focus on talent acquisition.
Experience
HR Officer
American School of Yaounde
Jul 2019 - Present (6 years 4 months)
HR Generalist
Gruppo Piccini SA
Jan 2017 - May 2019 (2 years 4 months)
HR Assistant
Catholic University Institute of Buea
Empathetic Client Success & Customer Experience Specialist with tech skills.
Experience
Freelance Junior Designer
Vita Resort
Apr 2022 - Present (3 years 7 months)
Computer Science & ICT Teacher
Collège Bilingue La Piété
Sep 2021 - Present (4 years 2 months)
National Commission for Human Rights and Freedom
Jun 2020 - Present (5 years 5 months)
Nov 2020 - Nov 2021 (1 year)
Field Operator
Center for Human Rights and Democracy in Africa
Jun 2019 - Sep 2020 (1 year 3 months)
Data Entry Clerk
...
Sep 2018 - Apr 2019 (7 months)
DISCOVERI SARL
Feb 2021 - Nov 2021 (9 months)
Customer Sales Representative
Cameroon Télécommunications
Jan 2020 - Feb 2021 (1 year 1 month)
Finance Assistant
EASYRIDE
Jan 2019 - Jan 2020 (1 year)
Senior Associate
Henry, Samuelson & Co Law Firm
Jan 2013 - Dec 2021 (8 years 11 months)
Pro-TechAlliance
Feb 2022 - Aug 2023 (1 year 6 months)
Bilingual Customer Service Associate
Eneo Cameroon
Mar 2020 - Jan 2021 (10 months)
SFR
Apr 2016 - Oct 2017 (1 year 6 months)
Jan 2016 - Jan 2017 (1 year)
Professional Intern - Rural Development
Center for Action and Education
Jan 2016 - Mar 2016 (2 months)
Farm Assistant
Akam Farm
May 2015 - Jun 2015 (1 month)
ETS Merdolf SARL
Apr 2007 - May 2014 (7 years 1 month)
Intern - Customer Service Representative
MTN Cameroon
Feb 2023 - Apr 2023 (2 months)
Intern
National Employment Fund
Sep 2018 - Sep 2018 (0 months)
Web Hosting and Messaging Support Intern
CAMTEL
Nov 2019 - Oct 2020 (11 months)
Sep 2021 - Sep 2024 (3 years)
Mid-level Software Developer
Go-Groups LTD
Sep 2021 - Sep 2024 (3 years)
Full stack Java Contractor
Camsol Technologies UG
Aug 2022 - Nov 2022 (3 months)
IBC VIP
Jan 2018 - Jan 2021 (3 years)
Innovation & Development Manager
3SH
Jan 2017 - Jan 2018 (1 year)
Finance & Administration Coordinator
3SH
Jan 2015 - Jan 2016 (1 year)
Data Management Consultant
Cameroon Development Corporation
Jan 2011 - Jan 2013 (2 years)
Rural Investment Credit
Sep 2022 - Dec 2022 (3 months)
Logistician
Ngwa and Bros
Aug 2021 - Oct 2021 (2 months)
Marketing & Out of Home Intern
Empire Media
Aug 2020 - Sep 2020 (1 month)
Customer Service Intern
Azire Cooperative Credit Union
Aug 2019 - Sep 2019 (1 month)
Dec 2012 - Dec 2016 (4 years)
Customer Engagement & Social Media Manager
Grassland Cameroon
Jan 2021 - Present (4 years 10 months)
Entrepreneur & Operations Manager
Self-Owned Pastry & Food Business/ Family Restaurant
Jan 2017 - Present (8 years 10 months)