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SUExperienced Pharmacy Technician dedicated to exceptional customer service.
Experience
State Certified Pharmacy Tech/PST-Pharmacy Support Technician
Palmetto Infusion Services
Aug 2020 - Jul 2023 (2 years 11 months)
State Certified Pharmacy Tech/ Senior Customer Service Specialist
Coram/CVS Specialty Infusion Pharmacy
Dec 2008 - Aug 2020 (11 years 8 months)
State Certified Pharmacy Technician
Providence Hospital (DT Campus)
Aug 2006 - Dec 2008 (2 years 4 months)
State Certified Pharmacy Technician
CVS Pharmacy
May 1997 - Aug 2006 (9 years 3 months)
WLCustomer support specialist with over 4 years of experience.
Experience
Customer Support Specialist
Keywords Studios
Jun 2022 - Present (3 years 5 months)
UK Customer Care Specialist
Vistaprint
Nov 2019 - May 2022 (2 years 6 months)
English Teacher
Nibras Primary Private School
Interdisciplinary applied research specialist bridging systems thinking, AI-human interaction, and visual communication.
Experience
Director, MFA Program
NSCAD University
Jan 2021 - Jan 2025 (4 years)
NUProfessor, Expanded Media
NSCAD University
Jan 2006 - Jan 2025 (19 years)
Regional Director
Butterfield and Robinson
Jan 1997 - Jan 2001 (4 years)
KKAspiring data analyst with a strong foundation in machine learning.
Experience
Merchandiser
Clover
Jun 2023 - Present (2 years 5 months)
Data Analyst Intern
L+EarnBiz
Dec 2023 - Jan 2024 (1 month)
HIAI-powered interview practice.
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ECCustomer-focused professional with over 10 years in service roles.
Experience
Applicant Resolution Specialist
Evelynda IEM
Jun 2022 - Jan 2025 (2 years 7 months)
Pharmacy Technician
CVS Pharmacy
Dec 2020 - Feb 2021 (2 months)
Administrative Assistant
COFFO
Aug 2019 - Feb 2021 (1 year 6 months)
Resourceful IT Analyst with a passion for continuous learning.
Experience
IT Analyst
Selectsoft
Sep 2024 - Present (1 year 2 months)
Developer
Dental Management & Organization App - DentFlow
Mar 2024 - Present (1 year 8 months)
Developer
Fatigue Monitoring Application - FocusKeeper
AI engineer and full‑stack developer building scalable web and voice‑driven AI systems.
Experience
AI Engineer & Full-Stack
AI Lab
Jan 2024 - Present (1 year 10 months)
Technical Co-Founder
FinTech Platform
Jan 2023 - Dec 2023 (11 months)
Technical Co-Founder
AI Hiring Platform
Jan 2023 - Dec 2023 (11 months)
WMDetail-oriented data clerk with expertise in statistical analysis.
Experience
Data Clerk
Innscor Africa T/A Triple C Pigs
Feb 2025 - Present (9 months)
Teaching Assistant
Remote
Aug 2024 - Present (1 year 3 months)
Records Management Intern
I am a strategic product operations leader driving measurable healthcare outcomes.
Experience
Senior Manager, PMO & AI Lead
Sift Healthcare
Oct 2020 - Present (5 years 1 month)
Program Manager
Healthgrades
May 2019 - Oct 2020 (1 year 5 months)
Project Manager
Healthgrades
Aug 2017 - May 2019 (1 year 9 months)
GT
India3200k-4000k INR
15 years of experience in Sales Operations, Sales Forecasting, Reporting & Analytics.
Experience
ENSenior Sales Operations Analyst
Enterprisedb
Jun 2022 - Present (3 years 5 months)
Sales & Revenue Operations leader with expertise in GTM strategy.
Experience
Sales Operations Manager
F-Secure
Jan 2023 - May 2025 (2 years 4 months)
Senior Revenue Operations Analyst
Dremio
Aug 2022 - Nov 2022 (3 months)
Sales Operations Manager
Trustwave
Aug 2021 - Aug 2022 (1 year)
Experienced public administration professional transitioning into AI-driven data roles.
Experience
Integration & Freelance Coordinator
Relocation — Canada
Jan 2024 - Present (1 year 10 months)
Specialist
Banking Sector — Ukraine
Senior Specialist / Manager
I am a Prompt Engineer and LLM Evaluator with 2+ years recruitment and AI evaluation experience.
Experience
Prompt Engineer & LLM Evaluator
Soul AI
Jun 2025 - Present (5 months)
Campus Ambassador & Recovery Agent
Red Carpet
Mar 2019 - Feb 2022 (2 years 11 months)
SOHR Customer Service Representative & Bilingual Customer Success 10 YEARS experience.
Experience
Overnight Customer Success Manager
Olla Beauty Supplies
Mar 2020 - Present (5 years 8 months)
Employee Relations Specialist
Safestreets USA LLC
Aug 2012 - Feb 2020 (7 years 6 months)
QQDetail-oriented content reviewer with strong analytical skills.
Experience
Content Reviewer
Concentrix
Sep 2020 - Present (5 years 2 months)
Customer Support & Virtual Assistant
Nexxie Group
Nov 2018 - Oct 2020 (1 year 11 months)
Contact Center Operator
Santa Casa da Misericórdia
FAAccomplished Project and Account Management Professional in Health Information Systems.
Experience
Software Account Manager
Field Technology Development Partners
May 2021 - Present (4 years 6 months)
Senior Supporting Officer
Field Technology Development Partners
Mar 2020 - May 2021 (1 year 2 months)
Product design leader driving UX strategy, digital transformation and AI-driven innovation.
Experience
Head of UX (Product Design)
MRM UK
Mar 2024 - Jul 2025 (1 year 4 months)
Head of UX (Product Design)
Hugo & Cat
Aug 2023 - Jan 2025 (1 year 5 months)
UX Director
Hugo & Cat
Mar 2021 - Aug 2023 (2 years 5 months)
Experienced Generative AI Engineer with a passion for innovative solutions.
Experience
Senior AI Engineer & Solutions Architect
Department of Energy / Accenture
Apr 2023 - Jun 2025 (2 years 2 months)
Senior Oracle & AI Architect
Department of Energy / Oracle Corp
Jan 2023 - May 2024 (1 year 4 months)
Senior Oracle APEX Developer
Federal Aviation Administration
CAExperienced project manager dedicated to impactful projects.
Experience
Project Manager
Trax Retail Technology Solutions
Jun 2024 - Jul 2024 (1 month)
Project Manager
Analitikus LLC
Nov 2021 - Jun 2024 (2 years 7 months)
Analytics Project Manager
Laureate Education Inc.
Oct 2014 - Oct 2021 (7 years)
Dedicated customer service professional with strong organizational skills.
Experience
Reservation Coordinator
Adispatcher
Apr 2025 - Present (7 months)
Customer Service Advocate
TTEC
Nov 2024 - Apr 2025 (5 months)
Billing Advisor
Sutherland
Feb 2023 - Sep 2024 (1 year 7 months)
Sep 2017 - Sep 2019 (2 years)
Sep 2023 - Mar 2024 (6 months)
Education Mentor
MindHub Coding Schools
May 2023 - Jan 2024 (8 months)
Innscor Africa T/A Triple C Pigs
Jan 2022 - Dec 2023 (1 year 11 months)
Project Manager
RF-SMART
May 2014 - Jul 2017 (3 years 2 months)
Global Product Launch Manager
Charter Wire
Jul 2013 - May 2014 (10 months)
Sales Planning MIS Head
Ayoconnect
Oct 2021 - Feb 2022 (4 months)
VLSenior Sales Ops Analyst
Veritas Software Technologies India Private Limited
Aug 2018 - Sep 2021 (3 years 1 month)
RHDATA INFORMATION ANALYST 3
Red Hat
Apr 2013 - Aug 2018 (5 years 4 months)
ECSenior Analyst
eclerx
Jan 2010 - Apr 2013 (3 years 3 months)
Sales Operations Analyst
Altus Group
Nov 2017 - May 2019 (1 year 6 months)
Operations Analyst
Core Communications
Feb 2017 - Oct 2017 (8 months)
Public Administration — Ukraine
Team Lead
Construction & Project Coordination — Ukraine
Mar 2010 - Jan 2017 (6 years 10 months)
Credit Recovery & Customer Support
3C - Customer Contact Centre
Jun 2009 - Mar 2010 (9 months)
Contact Centre Operator
3C - Customer Contact Centre
Apr 2009 - Jun 2009 (2 months)
Product Quality Coordinator
Field Technology Development Partners
May 2019 - Mar 2020 (10 months)
Health Program Associate
Field Technology Development Partners
Jan 2018 - May 2019 (1 year 4 months)
Lead UX Designer
Hugo & Cat
Mar 2017 - Mar 2021 (4 years)
Senior UX Designer
Hugo & Cat
Sep 2015 - Mar 2017 (1 year 6 months)
Apr 2020 - Oct 2023 (3 years 6 months)
Machine Learning Engineer
Johnson & Johnson
Aug 2021 - Feb 2023 (1 year 6 months)
AI Developer
NOAA Fisheries Service
Sep 2020 - Aug 2021 (11 months)
Project Coordinator
USAID/CANATURH
Oct 2012 - Oct 2014 (1 year 11 months)
District Manager
Wendy's
Feb 2012 - Sep 2012 (7 months)
Customer Service Representative
Concentrix
Feb 2022 - Oct 2022 (8 months)
