Miacarla Rampersad
@miacarlarampersad
Experienced administrative professional specializing in data entry, customer service, and import/export operations.
Trinidad and TobagoWhat I'm looking for
I am an experienced administrative professional with over 20 years supporting import/export, logistics and customer-service operations. I consistently deliver meticulous data entry, accurate financial tracking, and reliable office management aligned with company policies and HSE standards.
My background includes long-term roles in customs brokerage and medical customer service, liaising with government agencies, freight forwarders and international clients. I have proven strengths in problem solving, building stakeholder relationships, and implementing process improvements that improve stock rotation and client satisfaction.
I work with integrity, confidentiality and a positive, collaborative attitude. I am proficient in Microsoft Office, Adobe Acrobat and QuickBooks, adaptable to new IT platforms, and comfortable representing employers in meetings and client interactions.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
ABC Trinidad Customs Brokerage
Oct 2010 - Feb 2024 (13 years 4 months)
Provided administrative and customer service support for customs brokerage operations, managing documentation, data entry and client relations to ensure timely clearance and invoicing across local and international accounts.
Customer Service Representative
West Shore Medical
Apr 2012 - Jul 2012 (3 months)
Managed patient front-desk operations including payments, insurance checks, billing for A&E patients and daily POS reconciliation to support accurate financial and administrative workflows.
Customer Service Representative
St. Clair Medical
Jan 2012 - Mar 2012 (2 months)
Served as first point of contact in a medical facility, handling patient billing, POS transactions and shift financial reporting while coordinating with clinical staff to ensure accurate charge capture and timely collections.
Administrative Support
ABC Trinidad Customs Brokerage
Sep 2004 - Apr 2005 (7 months)
Apprenticed in customs operations, acquiring knowledge of customs laws, developing data entry proficiency and supporting courier and documentation tasks to facilitate goods clearance.
Education
Degrees, certifications, and relevant coursework
BCBritish Safety Council
Professional Certificate, Health and Safety
Completed professional certificates in Fire Safety (August 2022) and Safe Driving at Work (September 2022).
IIInternational Career Institute
Diploma, Import / Export
Completed a Diploma in Import / Export in December 2019 focusing on international trade procedures and documentation.
St. Augustine Girls' High School
Secondary School Certificate, General Secondary Education
2002 - 2004
Completed CXC and Cambridge GCE A-level subjects including Mathematics, Chemistry, Biology and General Paper between 2002 and 2004.
Tech stack
Software and tools used professionally
Availability
Location
Trinidad and TobagoAuthorized to work in
Job categories
Interested in hiring Miacarla?
You can contact Miacarla and 90k+ other talented remote workers on Himalayas.
Message MiacarlaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
