Looking for a job

Fatima Alfa

@fatimaalfa

Message

Accomplished Project and Account Management Professional in Health Information Systems.

Nigeria

Message

What I'm looking for

I am seeking a role that fosters collaboration, innovation, and impactful health initiatives.

Project & Account Manager with 7+ years leading large-scale digitization of Nigeria’s public health supply chains. Drove the development and adoption of the Nigeria Health Logistics Management Information System (NHLMIS), securing $2M+ in contracts and expanding platform usage by 75% across national programs. Proven expertise in SaaS product management, stakeholder collaboration (USAID, Global Fund, Federal Ministry of Health), and systems integration (mSupply, ONE Network).

Experience

Work history, roles, and key accomplishments

Current

Software Account Manager

Current

Field Technology Development Partners

May 2021 - Present (4 years 4 months)

Managed multi-million-dollar software customization projects and service-level agreements for health information systems. Expanded NHLMIS to support additional health programs, enhancing program usage significantly. Directed digitization efforts and collaborated with international partners to improve health logistics.

Project Management Stakeholder Engagement Proposal Development Quality Assurance SaaS Management Data Analysis Technical Leadership

Senior Supporting Officer

Field Technology Development Partners

Mar 2020 - May 2021 (1 year 2 months)

Provided technical support and quality assurance for health information systems. Collaborated with team members to resolve complex issues and supported product management through research and client request analysis.

Technical Support Quality Assurance Research Analysis User Training Documentation Problem Solving Team Collaboration Communication

Product Quality Coordinator

Field Technology Development Partners

May 2019 - Mar 2020 (10 months)

Coordinated quality assurance tasks and enhanced testing materials for health information systems. Provided user support and acted as a point of escalation for unresolved issues.

Quality Assurance User Support Testing Communication Documentation Stakeholder Engagement Team Collaboration

Health Program Associate

Field Technology Development Partners

Jan 2018 - May 2019 (1 year 4 months)

Supported health logistics and supply chain management projects, contributing to the success of immunization initiatives. Engaged with stakeholders to improve product understanding and manage project schedules.

Logistic Management Supply Chain Management Stakeholder Engagement Scheduling Data Collection Communication Team Collaboration Problem Solving Research

Education

Degrees, certifications, and relevant coursework

Brunel University

Master of Science, Business Systems Integration

2014 - 2015

Completed a Master of Science in Business Systems Integration, focusing on the integration of business processes and information systems to enhance operational efficiency.