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SFCustomer Support Specialist with a passion for operational excellence.
Experience
Customer Service Representative
SDS IT
Feb 2022 - Present (3 years 9 months)
Customer Service Representative
SDS IT
Feb 2022 - Present (3 years 9 months)
Intern – Financial Reporting & Project Analysis
CDNS
Jun 2021 - Present (4 years 5 months)
Intern – Financial Reporting & Project Analysis
CDNS
Jun 2021 - Present (4 years 5 months)
Experienced Senior Underwriter with a strong focus on client solutions.
Experience
Senior Underwriter, Western Small Business
Northbridge Insurance
Jan 2024 - Present (1 year 10 months)
Commercial Lines Underwriter II, P&C
Intact Insurance
Jun 2019 - Present (6 years 5 months)
Member Service Representative
Dedicated customer service agent with strong communication skills.
Experience
Customer Service Agent
Concentrix Project Volkswagen
Jan 2025 - Jan 2025 (0 months)
Customer Service Agent
Concentrix Project Backmarket
Feb 2024 - Jan 2025 (11 months)
German Content Reviewer
Assurant
Jan 2024 - Feb 2024 (1 month)
I am a CPC-A certified medical coder with ICD, CPT, HCPCS expertise and pharmacy background.
Experience
WSMedical Coder Senior Associate
WNS Global Services
May 2022 - Aug 2024 (2 years 3 months)
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SAI'm a Customer support / Free lancer
Experience
FRCustomer Service Associate
Freelance
Nov 2023 - Present (2 years)
Customer Service Associate
Accenture
Dedicated tech and front desk professional with strong customer service skills.
Experience
Tech/Front Desk
Nationwide Vision
Feb 2025 - Present (9 months)
Sales Rep
Cricket Wireless
Jan 2024 - Present (1 year 10 months)
Customer-focused health, safety and customer service professional.
Experience
Health, Safety & Environment Officer
Al- Masour
Customer Care Representative
FairMoney
Customer service professional improving satisfaction through effective communication.
Experience
Customer Service Representative
Williams De Great Enterprise
Jan 2022 - Dec 2023 (1 year 11 months)
Book Keeper
Oyosco And Sons Enterprise
Jan 2021 - Dec 2022 (1 year 11 months)
Customer Service Specialist
D'Nest Hub
TPMultilingual customer service professional with CRM expertise and strong complaint-resolution skills.
Experience
Customer Support Associate
Arham Computers
Jan 2025 - Present (10 months)
Team Lead: Customer Support
Innove Source Pvt. Ltd
Jan 2019 - Dec 2024 (5 years 11 months)
System Administrator
AKData Science and AI Intern with hands-on machine learning experience.
Experience
BPData Science and AI Intern
BNP Paribas
Jul 2024 - Present (1 year 4 months)
Senior Claims Associate
Optum Global Solution
Feb 2019 - Aug 2022 (3 years 6 months)
Warehouse Team Member
Ocado Retail
May 2013 - Apr 2017 (3 years 11 months)
Dedicated customer service representative with strong organizational skills.
Experience
Customer Service Representative
Health First, Inc.
Nov 2023 - Present (2 years)
Wealth Management Assistant
Eastwood and Associates
Feb 2021 - Present (4 years 9 months)
Empathetic customer service representative delivering multichannel support and high CSAT through timely issue resolution.
Experience
Customer Service Representative
Calls Experts
Aug 2024 - May 2025 (9 months)
Customer Service Subject Matter Expert
CCI Kenya
Mar 2022 - May 2024 (2 years 2 months)
Freelance Virtual Assistant
POI am a detail-oriented QA specialist focused on call analytics and process-driven improvements.
Experience
Quality Assurance Specialist
Blooms Microfinance Bank
Feb 2024 - Present (1 year 9 months)
Quality Assurance Analyst
Outcess Solution
Jan 2022 - Jan 2024 (2 years)
Front-Desk Quality Coordinator
Customer service professional delivering high-volume support and measurable satisfaction gains.
Experience
Customer Service Agent
ConsumerOpportunity
Jun 2024 - Present (1 year 5 months)
Call Centre Agent
SpringWood Technology
Jan 2023 - May 2024 (1 year 4 months)
Customer Service Associate
C&I Outsourcing
ADCustomer-focused pharmacy professional with strong leadership skills.
Experience
Shift Supervisor
Starbucks
May 2023 - Present (2 years 6 months)
Pharmacy Manager
The Giant Company Pharmacy
Jan 2016 - May 2022 (6 years 4 months)
Floating Pharmacist
The Giant Company Pharmacy
MBExperienced office manager with a strong background in healthcare administration.
Experience
Office Manager
Mid-South Rehab
Nov 2024 - Present (1 year)
Clinic Support Representative
Covington County Hospital
Jul 2024 - Present (1 year 4 months)
EH
South Africa12k-20k USD
Hardworking & fast learning South African seeking remote international work.
Experience
Operations Assistant
Pastel Evolution Crash Investigation Group
Aug 2023 - Jan 2024 (5 months)
Service Administrator
Customer Support Specialist with a focus on customer satisfaction.
Experience
Customer Support Agent
William Hill
Jan 2023 - Jun 2023 (5 months)
Content Moderator
Conectys
Oct 2021 - Jan 2023 (1 year 3 months)
Trust and Safety Specialist
Voxpro
Jan 2019 - Jun 2020 (1 year 5 months)
Experienced Compliance Specialist with expertise in legal and regulatory compliance.
Experience
Compliance Specialist
Chevron
Apr 2024 - Present (1 year 7 months)
Marketing Compliance Analyst
Verizon
Jul 2022 - Present (3 years 4 months)
Compliance Services Administrator
MP
United States60k-130k USD
Dedicated Tech Support Pro with a flair for problem-solving and customer satisfaction.
Experience
ENTechnical Support | Client Advocate
EncaptureMD
Sep 2023 - Present (2 years 2 months)
CCServus Credit Union
Jan 2017 - Dec 2019 (2 years 11 months)
Sales Advisor
SportChek
Jan 2013 - Dec 2016 (3 years 11 months)
Leader in Training Program
YMCA
Jan 2010 - Dec 2012 (2 years 11 months)
Customer Service Agent
Foundever Project Samsung Care+ by Assurant
Jan 2023 - Jan 2024 (1 year)
Customer Service Agent
Foundever Project Porsche
Mar 2022 - Jan 2023 (10 months)
Dec 2021 - May 2023 (1 year 5 months)
Customer Service Associate
Concentrix
Sep 2018 - Dec 2021 (3 years 3 months)
Jan 2021 - Dec 2021 (11 months)
Ace Computers
Jan 2014 - Dec 2019 (5 years 11 months)
Assembler
Collins Aerospace
Sep 2019 - Present (6 years 2 months)
Patient Care Coordinator
Millefiori
Nov 2018 - Present (7 years)
Property Research Analyst
American Title, Inc.
Jun 2015 - Present (10 years 5 months)
WriteMate
Jun 2022 - Present (3 years 5 months)
Tessa Queen Hospital
Sep 2019 - Dec 2021 (2 years 3 months)
Jan 2022 - Dec 2023 (1 year 11 months)
May 2013 - Jan 2016 (2 years 8 months)
Business Office Coordinator
Covington County Hospital
Sep 2018 - Present (7 years 2 months)
Human Resources/Safety Director
Wade Transport, Inc.
Apr 2015 - Present (10 years 7 months)
Specialty Clinic Admissions Clerk/Coordinator
Covington County Hospital
May 2012 - Present (13 years 6 months)
Johnson Crane Hire
May 2022 - Dec 2022 (7 months)
Receptionist / Marketing
Safety Grip Pty Ltd
Jan 2020 - Apr 2020 (3 months)
Booking Agent
Capital Legacy Solutions
May 2019 - Aug 2019 (3 months)
Sales, Marketing, Admin & PA
Lancewell Pty Ltd.
Jan 2018 - Jan 2019 (1 year)
Customer Support Agent
Sykes
Jun 2019 - Dec 2019 (6 months)
Receptionist
Joaquim Chaves Sade
Jan 2017 - May 2018 (1 year 4 months)
Gilmore & Bell
Nov 2020 - Jul 2022 (1 year 8 months)
Technical Support
Crutchfield Corporation
Jun 2021 - Sep 2023 (2 years 3 months)
Administrative Assistant & Clinical Research Coordinator
University of Virginia
Nov 2020 - Jun 2021 (7 months)
UVOffice Coordinator
University of Virginia
Oct 2018 - Oct 2020 (2 years)
UVPatient Access Specialist & Referral Coordinator
University of Virginia
Mar 2017 - Oct 2018 (1 year 7 months)
