Open to opportunities

Megan Burke

@meganburke

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Experienced office manager with a strong background in healthcare administration.

United States

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What I'm looking for

I am looking for a challenging role in a supportive environment that values growth and advancement.

I am a dedicated healthcare professional with extensive experience in office management and patient coordination. My journey began with a Health Care Assistant Program, which laid the foundation for my career in healthcare administration. Over the years, I have honed my skills in patient scheduling, insurance authorizations, and billing, ensuring that operations run smoothly and efficiently.

In my current role as Office Manager at Mid-South Rehab, I oversee patient check-ins, manage appointment scheduling, and handle insurance verifications. My previous experience as a Business Office Coordinator at Covington County Hospital allowed me to develop a keen understanding of the complexities of healthcare billing and patient relations. I take pride in my ability to resolve issues and improve processes, contributing to a positive patient experience.

With a strong commitment to teamwork and continuous learning, I am eager to bring my expertise to a growth-oriented organization where I can further develop my skills and contribute to the success of the team.

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Experience

Work history, roles, and key accomplishments

Office Manager

Mid-South Rehab

Nov 2024 - Present (1 year)

Managed patient check-ins, scheduling, and handled all authorizations and insurance verifications. Ensured all necessary paperwork was signed, scanned, and kept up to date.

Scheduling Insurance Verification Authorization Patient Check In Documentation Management

Clinic Support Representative

Covington County Hospital

Jul 2024 - Present (1 year 4 months)

Billed for FMA Clinic and Covington Therapy and Counseling Clinic, and managed insurance and clearinghouse rejections and denials. Ensured billing modifiers and CPT codes were correct by scrubbing claims.

Medical Billing Insurance Claims Denial Management

Business Office Coordinator

Covington County Hospital

Sep 2018 - Present (7 years 2 months)

Prepared daily deposits, managed patient calls, and resolved patient issues. Assisted ICD-10 coders and handled appeals to insurance on denials.

Human Resources/Safety Director

Wade Transport, Inc.

Apr 2015 - Present (10 years 7 months)

Recruited, interviewed, and selected employees for vacant positions. Conducted quarterly safety meetings and managed all DOT safety compliance for the company.

Recruitment Interviewing Human Resources

Specialty Clinic Admissions Clerk/Coordinator

Covington County Hospital

May 2012 - Present (13 years 6 months)

Supervised nine clinics, implemented and set up each clinic, and created and filed all patient forms. Managed patient scheduling, admissions, discharges, and insurance verification for all patients.

Scheduling Insurance Verification Inventory Management

Business Office Clerk

Covington County Hospital

Feb 2012 - Present (13 years 9 months)

Admitted and discharged all inpatients and outpatients, keyed in procedures ordered by physicians, and verified insurance for all patients. Operated the switchboard.

Insurance Verification Data Entry Patient Discharge

ICU Acute Care Tech

Forest General Hospital

Aug 2011 - Present (14 years 3 months)

Assisted doctors and nurses with various tasks, cleaned and stocked patient rooms, and answered patient call signals. Monitored patients' conditions and treatments.

Patient Care Medical Assistance Call Signal Response