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@meganburke
Experienced office manager with a strong background in healthcare administration.
I am a dedicated healthcare professional with extensive experience in office management and patient coordination. My journey began with a Health Care Assistant Program, which laid the foundation for my career in healthcare administration. Over the years, I have honed my skills in patient scheduling, insurance authorizations, and billing, ensuring that operations run smoothly and efficiently.
In my current role as Office Manager at Mid-South Rehab, I oversee patient check-ins, manage appointment scheduling, and handle insurance verifications. My previous experience as a Business Office Coordinator at Covington County Hospital allowed me to develop a keen understanding of the complexities of healthcare billing and patient relations. I take pride in my ability to resolve issues and improve processes, contributing to a positive patient experience.
With a strong commitment to teamwork and continuous learning, I am eager to bring my expertise to a growth-oriented organization where I can further develop my skills and contribute to the success of the team.
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Work history, roles, and key accomplishments
Mid-South Rehab
Nov 2024 - Present (1 year)
Managed patient check-ins, scheduling, and handled all authorizations and insurance verifications. Ensured all necessary paperwork was signed, scanned, and kept up to date.
Covington County Hospital
Jul 2024 - Present (1 year 4 months)
Billed for FMA Clinic and Covington Therapy and Counseling Clinic, and managed insurance and clearinghouse rejections and denials. Ensured billing modifiers and CPT codes were correct by scrubbing claims.
Covington County Hospital
Sep 2018 - Present (7 years 2 months)
Prepared daily deposits, managed patient calls, and resolved patient issues. Assisted ICD-10 coders and handled appeals to insurance on denials.
Wade Transport, Inc.
Apr 2015 - Present (10 years 7 months)
Recruited, interviewed, and selected employees for vacant positions. Conducted quarterly safety meetings and managed all DOT safety compliance for the company.
Covington County Hospital
May 2012 - Present (13 years 6 months)
Supervised nine clinics, implemented and set up each clinic, and created and filed all patient forms. Managed patient scheduling, admissions, discharges, and insurance verification for all patients.
Covington County Hospital
Feb 2012 - Present (13 years 9 months)
Admitted and discharged all inpatients and outpatients, keyed in procedures ordered by physicians, and verified insurance for all patients. Operated the switchboard.
Forest General Hospital
Aug 2011 - Present (14 years 3 months)
Assisted doctors and nurses with various tasks, cleaned and stocked patient rooms, and answered patient call signals. Monitored patients' conditions and treatments.
Degrees, certifications, and relevant coursework
Health Care Assistant Program, Health Care
2011 - 2011
Completed the Health Care Assistant Program, gaining essential skills and knowledge for supporting healthcare professionals and patient care.
Associate of Arts, General Studies
2008 - 2010
Earned an Associate of Arts degree, developing a foundational understanding across various subjects.
High School Diploma, General Studies
1999 - 2003
Graduated from Seminary High School.
Software and tools used professionally
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