I am looking for a position that offers opportunities and a supportive environment. I value a company that prioritize customer satisfaction and provides necessary tools and training to deliver excellent service. Additionally, I seek a role with clear communication channels to address customer inquiries effectively.
SAOpen to opportunities
shaznay austria
@shaznayaustria
I'm a Customer support / Free lancer
PhilippinesWhat I'm looking for
I'm a Customer Service Associate with 5 years of experience, catering to various customer contact situations. I have worked with Financial account like PayPal, Travel account (AIG insurance) and in an E-commerce platform.
Experience
FRCurrent
I joined an E-commerce that specialize in work shoes. I do general customer service, Tracking deliveries, answer inquiries and do admin task for job posting.
CO
Customer Service Associate
Concentrix
Sep 2018 - Dec 2021 (3 years 3 months)
I was hired with Convergys and then it got acquired by Concentrix, I Joined the company for their Financial account. (PayPal) Handled general customer service, identify fraud pattern, Investigate documents, Monitor and answer claims and dispute cases.
Then I became part of the training team as a mentor, for new applicants product training.
AC
Customer Service Associate
Accenture
Dec 2021 - May 2023 (1 year 5 months)
I joined Accenture to be part of one of their travel insurance project, Where I handle filing claim, reading benefits and validating documents.
Tech stack
Learn about the tools and technologies that shaznay likes to use.
Availability
Open to opportunities
Location
PhilippinesAuthorized to work in
Salary expectations
1k-1k USD
Social media
Job categories
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