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@solomonjohn
Customer service professional improving satisfaction through effective communication.
I am a friendly, result-driven Customer Service Representative with over two years of hands-on experience resolving inquiries, handling complaints, and supporting client retention using CRM tools and strong communication skills.
I bring proven multitasking, documentation, and Microsoft Office abilities, plus experience as a bookkeeper and customer service specialist, and I am committed to delivering measurable improvements in customer satisfaction and operational efficiency.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Williams De Great Enterprise
Jan 2022 - Dec 2023 (1 year 11 months)
Handled customer inquiries and complaint resolution, improving client satisfaction through timely support and documentation across phone and email channels.
Oyosco And Sons Enterprise
Jan 2021 - Dec 2022 (1 year 11 months)
Maintained financial records and transaction logs, managed bookkeeping tasks to ensure accurate accounts and timely documentation for business operations.
D'Nest Hub
Jan 2021 - Dec 2021 (11 months)
Provided front-line customer support, handled inquiries and support tickets, and used CRM tools to track interactions and improve service response times.
Degrees, certifications, and relevant coursework
Higher National Diploma, Industrial Chemistry
2023 -
Pursuing Higher National Diploma (HND) in Industrial Chemistry; status awaiting completion.
Ordinary National Diploma
2021 - 2023
Completed Ordinary National Diploma (OND) program at Heritage Polytechnic.
Certificate, Computer Applications
2020 - 2020
Completed Computer Appreciation training covering Microsoft Word, Excel, PowerPoint, and graphic design basics.
West Africa Examination Certificate
2015 - 2020
Completed secondary education and obtained the West African Senior School Certificate (SSCE).
First School Leaving Certificate
2010 - 2015
Completed primary education and obtained the First School Leaving Certificate (FSLC).
Software and tools used professionally
You can contact Solomon and 90k+ other talented remote workers on Himalayas.
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