Open to opportunities

Angela D'Alessandro

@angeladalessandro

Message

Customer-focused pharmacy professional with strong leadership skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills and pharmacy expertise in a supportive environment.

I am a dedicated pharmacy professional with a Doctor of Pharmacy degree from Wilkes University, where I graduated with a GPA of 3.75. My career has been centered around providing exceptional customer service and ensuring the well-being of patients through effective medication management.

Currently, I serve as a Shift Supervisor at Starbucks, where I train new employees and uphold the company's culture of integrity and respect. Previously, I was a Pharmacy Manager at The Giant Company Pharmacy, where I filled prescriptions, responded to drug information inquiries, and processed insurance claims. My experience as a Floating Pharmacist further solidified my commitment to patient care and service excellence.

Experience

Work history, roles, and key accomplishments

Current

Shift Supervisor

Current

Starbucks

May 2023 - Present (3 years 1 month)

As a Shift Supervisor at Starbucks, I train new employees on cafe equipment, craft beverages, and uphold a culture of integrity and respect while providing excellent customer service.

Training Customer Service Beverage Crafting Team Leadership

Pharmacy Manager

The Giant Company Pharmacy

Jan 2016 - May 2022 (6 years 4 months)

Managed pharmacy operations, filled prescriptions, answered drug information questions, processed insurance claims, and maintained inventory while ensuring excellent customer service.

Customer Service Inventory Management