Heavynne Moore
@heavynnemoore
Dedicated tech and front desk professional with strong customer service skills.
What I'm looking for
I am a dedicated professional with experience in both tech support and front desk operations. Currently, I work at Nationwide Vision, where I engage directly with patients, manage insurance processes, schedule appointments, and handle cash transactions. My role has allowed me to develop strong communication skills and a keen ability to multitask in a fast-paced environment.
Prior to my current position, I worked as a Sales Representative at Cricket Wireless, where I was responsible for activating phones, setting up accounts, and explaining insurance options to customers. This experience honed my sales skills and deepened my understanding of customer needs, enabling me to provide tailored solutions effectively.
Experience
Work history, roles, and key accomplishments
Tech/Front Desk
Nationwide Vision
Feb 2025 - Present (5 months)
Worked directly with patients, managing their appointments and handling insurance claims. Responsible for answering calls, processing cash transactions, and assisting with sales.
Sales Rep
Cricket Wireless
Jan 2024 - Present (1 year 6 months)
Activated phones and set up new customer accounts, explaining various insurance options. Managed cash transactions and provided comprehensive sales support.
Education
Degrees, certifications, and relevant coursework
GED Program
GED, General Education
Completed and obtained the General Education Development (GED) credential. This certification demonstrates proficiency in core academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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