Sophie Rapola
@sophierapola
Call center professional delivering customer service, telemarketing, and sales support with strong adaptability.
South AfricaWhat I'm looking for
I’m self motivated and ambitious, with a proven call center background supporting clients through both inbound and outbound calls. I’m confident calling potential clients, providing clear product information, and assisting customers while working well in a team or individually.
From telephonic marketing and telephone surveys to call center interviewing, I’ve built solid experience handling customer requests and promoting company products. I adapt easily to new environments and I’m determined to support the growth and profitability of an organization that offers challenge, advancement, and rewards achievement through my skills in customer service and administration.
Experience
Work history, roles, and key accomplishments
Call Center Sales
Clientele Life
Sep 2018 - Jun 2019 (9 months)
Called potential clients and provided information on products as part of call center sales work.
Call Center Interviewer
Kantar TNS Marketing
Sep 2016 - Aug 2018 (1 year 11 months)
Conducted telephonic marketing of products and carried out telephone surveys for the marketing team.
Call Center Agent
Pinnacle Health
May 2013 - Dec 2013 (7 months)
Provided telephonic assistance to clients, handled both inbound and outbound calls, and marketed company products.
Education
Degrees, certifications, and relevant coursework
Dameline Correspondence College
Early childhood development, Early Childhood Development
Currently studying Early Childhood Development.
Lofentse Girls High
Matric, Matric
Activities and societies: Student Representative Council; member of the school executive council
Completed Matric in 2005 and served in the Student Representative Council and the school executive council. Also attended South African Institute of Chartered Accountants (SAICA) Further Education.
Further Education Lyceum
NQF Level 5, Marketing and Sales Management
2014 -
Completed NQF Level 5 studies in Marketing and Sales Management through distance learning.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Interested in hiring Sophie?
You can contact Sophie and 90k+ other talented remote workers on Himalayas.
Message SophieGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
