Reshaun Timm
@reshauntimm
Customer service and call center agent focused on high-quality support.
What I'm looking for
I’m a highly motivated, customer-focused Customer Service professional with extensive experience in customer service, call center operations, sales, and administration. I handle high-volume inbound and outbound calls, resolve customer queries efficiently, and build strong rapport to drive customer loyalty.
I maintain accurate client records, follow up on pending issues, and consistently exceed performance targets to improve operational efficiency and customer satisfaction. I’m also adept at using customer service tools and platforms, managing time effectively in fast-paced environments, and leveraging MS Office to support day-to-day administration.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Blion Business Consulting Services
May 2025 - Dec 2025 (7 months)
Handled high-volume inbound and outbound calls, resolving customer queries and ensuring satisfaction through effective communication. Maintained accurate client records, followed up on pending issues, and consistently exceeded performance targets to improve service quality.
Education
Degrees, certifications, and relevant coursework
Coronationville High School
Matric (Grade 12), High School
1993 - 1999
Completed matric (Grade 12) at Coronationville High School from 1993 to 1999.
Availability
Location
Authorized to work in
Job categories
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