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Reshaun TimmRT
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Reshaun Timm

@reshauntimm

Customer service and call center agent focused on high-quality support.

South Africa
Message

What I'm looking for

I’m looking to contribute to a customer-centric team by improving customer satisfaction and supporting efficient operations. I want to apply my call handling, problem-solving, and admin skills to drive results and business growth.

I’m a highly motivated, customer-focused Customer Service professional with extensive experience in customer service, call center operations, sales, and administration. I handle high-volume inbound and outbound calls, resolve customer queries efficiently, and build strong rapport to drive customer loyalty.

I maintain accurate client records, follow up on pending issues, and consistently exceed performance targets to improve operational efficiency and customer satisfaction. I’m also adept at using customer service tools and platforms, managing time effectively in fast-paced environments, and leveraging MS Office to support day-to-day administration.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CS

Coronationville High School

Matric (Grade 12), High School

1993 - 1999

Completed matric (Grade 12) at Coronationville High School from 1993 to 1999.

Tech stack

Software and tools used professionally

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