People Operations Specialist

What is Polygon Labs?

Key Job Responsibilities

• Assist the People Team with all aspects of onboarding, offboarding, engagement, performance management, background checks, immigration support, relocations, and other People-related workstreams
• Serve as the first point of contact for contributor questions received through our ticketing system, Jira, and manage tickets through completion adhering to SLAs
• Save and file all contributor documents
• Develop and regularly maintain internal knowledge base resources to empower contributors to be self-directed and successful
• Assist with system audits and clean ups in People systems such as Rippling, Deel, Lattice, and Lever
• Draft and send contributor documents for signature
• Own aspects of maintaining contributor changes and data throughout the full contributor life cycle, including contributor changes in the system, organizational updates, job change letters, and audits
• Prepare employment verification letters as needed
• Identify areas for improvement and implement solutions that streamline processes and optimize contributor satisfaction

What You'll Need

• 3+ years of experience in an administrative role, particularly in Human Resources and/or Talent Acquisition
• Curious about a career in human resources and eager to get involved and improve processes such as onboarding, offboarding, engagement, benefits, and administrative support
• Strong customer service mindset, with an ability to thrive in a fast-paced, dynamic environment
• Detail-oriented, organized, and able to multitask
• Excellent verbal and written communications skills, alongside being comfortable and aware of sensitivities when processing confidential material
• Experience with Google docs, spreadsheets, and slides

Preferred Qualifications

• Experience with People systems a plus (Rippling, Lever, Lattice, etc.)

Learn More about Polygon Labs