Senior Sales Operations Analyst (Americas & WW Solutions Architect)

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

The Senior Sales Strategy Analyst will be a critical partner in shaping GitLab's go-to-market strategy. The position plays a direct role in optimizing sales effectiveness and accelerating revenue growth. It will be responsible for uncovering actionable insights from complex sales data, and collaborating with sales leadership and other cross-functional stakeholders. It will primarily support the Americas direct sales organization and the WW Solution Architect (SA) organization.

The ideal candidate will have a proven track record of translating analysis into strategic recommendations that drive measurable impact and improve sales performance.

What you’ll do

• Be a trusted advisor to Sales and Solutions Architect Leadership
• Partner with Sales, SA, Marketing, Ecosystem, Finance and Product teams to develop go-to-market strategies
• Support SA and AMER sales teams on territory planning, resource alignment, and quota setting
• Collaborate with regional sales leaders and SA teams to execute sales management disciplines and processes (forecasting, QBRs, pipeline analysis and development)
• Conduct sophisticated, detailed analysis and clearly communicate results
• Build and maintain dashboards to track key performance indicators
• Create and deliver presentations to support CRO and Sales Leaders in internal Sales events
• Identify opportunities to improve operational efficiency
• Independently manage initiatives from ideation to execution
• Develop an understanding of and stay current with the competitive landscape

What you'll bring

• Demonstrated progressive experience in an analytical role within a technology business. Preference for Sales Strategy or Business Intelligence/Analytics experience.
• Experience working with sales-focused teams to analyze performance metrics
• Proficiency with SQL, Salesforce, and Tableau
• Excellent quantitative and problem solving skills
• Exceptional attention to detail
• Curiosity and eagerness to uncover new processes and insights
• Alignment with GitLab’s values
• Management consulting experience valued, but not required

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.