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Yahiya Uddin

@yahiyauddin

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Seasoned System Analyst and QA Analyst with 14+ years of experience.

United States

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What I'm looking for

I seek a collaborative environment that values innovation and offers opportunities for professional growth.

I am a seasoned professional with over 14 years of experience in the tech industry, specializing as a System Analyst, Business Analyst, and QA Analyst. My expertise lies in identifying and implementing technology-based solutions that enhance service delivery, reduce operational costs, and drive revenue growth. I have a proven track record of leveraging data analysis to inform decision-making, resulting in significant improvements in project delivery times and customer satisfaction.

Throughout my career, I have successfully managed diverse teams and developed comprehensive testing plans that have achieved a 95% success rate. My experience includes collaborating with cross-functional teams to ensure products meet specifications and are delivered on time. I am passionate about quality improvement and have implemented initiatives that have led to cost savings and enhanced operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

IT QA / System Analyst

Current

ASM

Mar 2024 - Present (1 year 5 months)

Identified, designed, and implemented technology-based solutions that improved service, lowered operating costs by 15%, and increased revenue by 10%. Documented business and software requirements utilizing tools like Figma and Confluence, and created detailed test plans and test cases.

Figma Confluence Test Plans Test Cases Business Process Analysis UAT System Design Implementation

Sr Business/QA Analyst

Roku Inc

Jul 2019 - Oct 2023 (4 years 3 months)

Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training. Led a diverse team of QA Analysts across onshore and offshore locations, achieving a 30% improvement in team cohesion and collaboration.

Quality Assurance Data Analysis Confluence Test Plans Test Cases Team Leadership Training Development SOPs

Business Analyst

Apple Inc. (via TEKsystems)

Jul 2017 - Jul 2019 (2 years)

Collaborated with the QA team to test software quality through manual and automated testing, optimizing test cases to maximize the success of manual software testing. Operated under Agile and Scrum frameworks to complete releases, monitoring bug resolution and testing fixes.

Manual Testing Automated Testing Agile Scrum Regression Testing Bug Reporting

Senior QA Analyst

NASDAQ

Jul 2014 - Jul 2017 (3 years)

Supported the leadership team with reporting, analysis, and business presentations to inform divisional strategies, and directed business analysts in executing various tactical and strategic plans. Collaborated with stakeholders to gather and document requirements, translating complex business needs into actionable project plans, achieving a 10% reduction in project costs.

Reporting Data Analysis Presentation Strategic Planning Scrum Agile Methodology Requirements Gathering Project Planning Financial Metrics

QA Analyst

Cisco Systems, Inc.

Jan 2012 - Jul 2014 (2 years 6 months)

Analyzed open orders, backlog, and sales data to provide sales team with insights, and completed pre-implementation testing for new system modifications to assess potential impacts. Authored and maintained well-organized, efficient, and successful functional, End-to-End, smoke, and regression test cases for the entire team, improving in time reduction by 20% when executing tests.

Sales Data Analysis System Modification Testing Functional Testing End To End Testing Smoke Testing Regression Testing Customer Complaint Log Quality Control Process Improvement

QA Tester

Cisco Systems, Inc.

Nov 2011 - Dec 2011 (1 month)

Performed analysis on existing system requirements for I-Services and Remote Expert solutions. Created test cases for regression testing and executed them as per the scheduled testing phase.