MPmadhura priya
@madhurapriya
Result-driven Business Analyst with 10+ years of experience.
United StatesWhat I'm looking for
I am a seasoned Business Analyst with over a decade of experience in the Software Development Life Cycle (SDLC), specializing in Agile methodologies. My expertise lies in identifying and documenting business needs, analyzing data, and recommending solutions that drive organizational success. I have a proven track record of managing high-impact projects, ensuring timely delivery, and aligning with business objectives.
Throughout my career, I have collaborated with cross-functional teams and stakeholders to implement innovative solutions that enhance operational efficiency. My experience includes leading user acceptance testing (UAT), developing training materials, and creating dashboards for project status updates. I am also certified as a Scrum Master and Salesforce Admin, which further equips me to bridge communication gaps between technical and business teams.
Experience
Work history, roles, and key accomplishments
IT Business Analyst
Benjamin Moore
Apr 2024 - Present (1 year 4 months)
Collaborated with SAP teams to align HR module configurations and data flows during system integration with SAP SuccessFactors. Integrated Qualtrics surveys to capture employee feedback during HR onboarding, enabling data-driven improvements to process and engagement.
Lead Business Analyst
HomeServe USA
Nov 2020 - Dec 2023 (3 years 1 month)
Successfully managed high-risk, critical projects, ensuring timely delivery and alignment with business objectives. Led the migration of home-grown applications to Salesforce, improving productivity and ensuring seamless integration with existing functionality.
Senior IT Business Systems Analyst
Florida Blue
Dec 2017 - Jan 2020 (2 years 1 month)
Managed migration projects involving AVRO/JSON technology, ensuring the correct implementation and crosswalk mapping. Collaborated with business stakeholders to analyze and document critical data for enrollment, billing, and post-sales processes.
Lead Business Analyst/Vendor Manager
Affinity Health Plan
Dec 2016 - Nov 2017 (11 months)
Led data migration and platform enhancements for provider contracts and billing applications. Developed mock-up UI designs for new system features and presented them to stakeholders, increasing engagement and approval.
Agile Business Systems Analyst
Florida Blue
Feb 2015 - Apr 2016 (1 year 2 months)
Achieved 100% productivity by maintaining a KPI reporting dashboard, improving accessibility and decision-making. Acted as Scrum Master, facilitating Sprint Reviews, Backlogs, and Daily Stand-Ups.
Solutions Lead
Florida Blue
Mar 2013 - Jan 2015 (1 year 10 months)
Increased productivity by 200% by resolving exchange-based issues with internal teams and vendors within two business days. Managed a $10 million government project, overseeing 12 federal vendors and ensuring its delivery within the defined timeline.
Business Analyst
PMSI
Apr 2012 - Mar 2013 (11 months)
Managed the SDLC for eBilling implementation for the company's largest client. Acted as Change Management Project Manager for existing client implementations, translating technical language for business stakeholders.
Agile Business Systems Analyst
Florida Blue
Sep 2011 - Apr 2012 (7 months)
Achieved 100% productivity by maintaining a KPI reporting dashboard, improving accessibility and decision-making. Acted as Scrum Master, facilitating Sprint Reviews, Backlogs, and Daily Stand-Ups.
Systems Analyst
Florida Blue
Sep 2010 - Sep 2011 (1 year)
Increased productivity by 60% by defining and recovering 25 out of 82 million from the overpayment recovery project. Achieved 100% productivity by documenting the timesheet tracking document and implementing it with fewer change requests.
Education
Degrees, certifications, and relevant coursework
Bradley University
Master of Science, Computer Science
Pursued advanced studies in Computer Science. Focused on theoretical concepts and practical applications relevant to the field.
ICFAI Tech
Bachelor of Technology, Computer Science
Completed foundational studies in Computer Science. Covered core programming principles and technological concepts.
Availability
Location
United StatesAuthorized to work in
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