Michael Boucher

Led the global administration and optimization of Jira and Confluence, streamlining workflows and enhancing operational efficiency through automation and integrations. Managed and optimized Google Workspace, Slack, Asana, Zoom, and Smartsheet, enhancing enterprise-wide collaboration and increasing productivity across teams.

Led the global rollout of Jira across four regions for 800+ users, increasing visibility in change management and reducing time spent on task follow-ups. Optimized IT budget, reducing application vendor costs significantly through in-house administration and strategic vendor negotiations.

Managed complex data flows from multiple trading partners, ensuring data accuracy and optimizing batch processing. Developed automated data validation processes, reducing errors and enhancing operational efficiency for business users.

Conducted in-depth financial analysis and reporting to support strategic decision-making. Streamlined financial processes by developing data-driven solutions, enhancing department efficiency through improved database management and financial modeling.

Bachelor of Science in Operations Management, focusing on optimizing business processes and enhancing operational efficiency. Developed skills in project management, data analysis, and strategic decision-making.