Neha Sinha

Collaborated with key business and IT stakeholders to implement systems solutions and integrate best practices into technology platforms. Monitored project progress, resolved project issues, and communicated updates. Provided Level 2 systems support and defined project requirements. Managed modifications to business systems and performed data analysis.

Provided analytical support to senior leadership by researching, analyzing, and synthesizing industry data. Communicated changing landscape, emerging opportunities, and risks. Used Asana for communication.

Conducted interviews to gather customer requirements. Created architectural diagrams and process models. Facilitated sprint retrospectives and created stories in JIRA. Summarized complex business cases and worked with cross-functional teams. Worked independently and collaboratively with UX Designers, UX Researchers, and the Quality Assurance team. Drafted user stories with acceptance criteria

Oversaw QA conforms to SDLC standards. Participated in cross-functional team alignment. Provided training and managed project documentation. Involved in testing efforts and utilized JIRA and qTest. Managed Go-live/production testing and coordinated with teams regarding any failures and overall success with reports and emails; understood the interface between various components involved.

Worked on crew accommodation management services. Wrote and executed SQL queries. Documented requirements and communicated with business analysts and developers. Expert in writing and executing test cases. Followed scrum agile framework and meetings as dictated by IT organization.

Coordinated testing timelines and deliverables. Ensured product quality through use cases and test plans. Documented test cases and reported software defects.

Responsible for overnight production testing. Applied SQL queries and delivered thorough QA test plans and reports. Assessed mobile sales force automation application and validated demand video service features.