Wambui Kuria

I am a versatile professional with over 9 years of experience in data management, client relations, humanitarian services, and project coordination. My career has been marked by a commitment to excellence and a passion for helping others, particularly in high-pressure environments where attention to detail is crucial. I have successfully managed client communications, ensuring that inquiries are addressed promptly and accurately, while also maintaining the confidentiality of sensitive information.

In my most recent role as a Senior Resettlement Officer at Church World Service, I conducted daily client interviews and managed complex scheduling systems to facilitate seamless operations. I take pride in my ability to design and deliver training programs that enhance service delivery and streamline workflows. My dedication to improving processes has led to the implementation of paperless systems that increase efficiency and accuracy in data management.

As I seek new opportunities, I am eager to leverage my strong technical, communication, and organizational skills in a remote Customer Service Representative role. I am committed to fostering positive client relationships and contributing to a team that values collaboration and innovation.