At Enosta, I built the operating backbone for a 150-member technology and workspace group, spanning budgeting, performance management, revenue operations, governance and compliance. I created a C-level dashboard that cut reporting time by 95%.
I led Enosta’s first ISO/IEC 27001:2022 certification as Project Manager, achieving certification in 2025, and maintain the ISMS through annual surveillance audits. I also built the company’s policy and process framework and its wiki for policies, procedures and general information.
Before that, I built the sales and customer success function for Smartos from scratch and led its go-to-market build-out. At Vingroup, I standardized sales operations and helped shape a sales toolset; at Huawei, I supported retail analysis and operations in Vietnam.

