Van Hoang

- Restructuring an existing procurement workflow to improve process visibility, ownership, approval control, and handoffs across purchasing and external machining activities.
- Mapping current-state bottlenecks and process-control gaps while developing a target-state workflow and management recommendations.

- Designed the initial operating model, business plan, preliminary cost model, staffing requirements, and workflows for launch and future scale-up.
- Coordinated predominantly remotely with the founder, internal team, and external contractors, using documented workflows and a proposed Slack structure to keep responsibilities and workstreams visible

- Adapted operational control structure as annual case volume grew by approximately 50% and coverage expanded from 2 to 4 locations without additional headcount.
- Managed high-volume, multi-site workflows and prepared weekly operational reporting for 6 senior stakeholders.

- Coordinated the business-side implementation of SolidWorks PDM across 6 functions and an external contractor, covering requirements, milestones, implementation issues, testing, and user validation.
- Tracked requirements, contractor deliverables, issues, and user feedback while coordinating stakeholders across multiple departments.

- Supported quotation accuracy, contract tracking, and technical-commercial document control by reviewing quotations and cost assumptions.
- Prepared FAT/CO/CQ and delivery documentation, translated technical-commercial documents, and supported overseas supplier communication