Looking for a job

Skyler Hoang

@skylerhoang

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Detail-oriented professional skilled in sales and office management.

Vietnam

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What I'm looking for

I seek a role that values efficiency and innovation, offering growth opportunities.

I am a detail-oriented professional with extensive experience in customer support, office management, and sales administration. My background has equipped me with the skills to handle inquiries, organize data, and optimize workflows effectively. I pride myself on my ability to ensure accuracy in reporting and data management, which is crucial for informed decision-making.

Throughout my career, I have adeptly utilized digital tools, including automation software and AI-powered assistants like ChatGPT and Perplexity AI, to enhance efficiency in various processes. My role as a Sales Administrator at Phuong Nam Fire Protection & Prevention Technology Co. Ltd involved managing customer inquiries and contract administration, where I optimized workflow automation using Excel to improve reporting accuracy. I also have experience in managing secure document control and collaborating with IT teams to enhance system reliability.

In addition to my professional roles, I am currently working as a Freelance AI Trainer and Data Labeler, where I analyze prompts and provide structured feedback to improve AI-generated responses. My diverse skill set and commitment to enhancing productivity make me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Upwork

Feb 2025 - Present (4 months)

Handled email and calendar management, data organization, report preparation, and travel booking.
Managed customer inquiries and assisted with email campaigns and market research.
Assisted with email campaigns, market research, and sales analysis.
Utilized AI tools such as ChatGPT and Perplexity AI to monitor digital trends and streamline tasks.

Calendar Management Report Preparation Market Research AI Tools Communication Problem Solving Administrative Support

Current

Freelance AI Trainer & Data Labeler

Current

Outlier

Mar 2025 - Present (3 months)

Analyzed prompts and provided structured feedback to enhance AI-generated responses.
Labeled and annotated datasets to improve model performance and data accuracy.

AI Training Data Labeling Proprietary AI Platforms Communication Problem Solving

Sales Administrator

Phuong Nam Fire Protection & Prevention Technology Co. Ltd

Apr 2023 - Nov 2024 (1 year 7 months)

Managed customer inquiries, contract and office documentation to support seamless operations.
Prepared reports and maintained records to track compliance, inspection results, and financial transactions.
Coordinated with customers and the accounting team to ensure accurate invoice processing and timely record-keeping.

Customer Support Workflow Automation Reporting Microsoft Office Data Management Communication Problem Solving

Sales Administrator

Tuan Thang Pharmaceutical Machinery Co., Ltd

Oct 2016 - Mar 2018 (1 year 5 months)

Maintained financial records and contract documentation, ensuring proper invoice tracking and payment processing.
Prepared reports on team expenses and provided customer support by addressing inquiries and coordinating with vendors.

Customer Support Reporting Microsoft Office Communication Problem Solving

SolidWorks PDM Admin Associate

Tuan Thang Pharmaceutical Machinery Co., Ltd

Mar 2018 - Jul 2022 (4 years 4 months)

Managed secure document control for engineering and business records, ensuring compliance with standards.
Collaborated with IT and engineering teams to troubleshoot software updates and enhance system reliability.
Developed documentation that streamlined workflows and supported a paperless system.